Manager - Global Mobility Services (Immigration)

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Job Description & Summary

A career in our Global Mobility Services Expatriate Compliance practice, within People and Organisation Consulting services, will provide you with the opportunity to help our clients reset their talent strategies and deliver extraordinary business results through their people. We focus on evaluating and managing their unique challenges so our clients can maximise their return on the overall investment in human capital. You’ll gain a tremendous depth of expertise in all aspects of human capital, including creating sustainable value through people culture and change, designing compensation and retirement strategies, and improving human capital operations.

Our team helps multinational companies design and implement international assignments and manage overall risk and associated costs. You’ll be focusing on compliance issues related to immigration, employment tax, government regulations, traveller expenses and mobility policies.

• Develop the immigration practice by collaborating with the wider GMS team on the go-to market strategies, building relationship with potential clients and enhancing team effectiveness
• Lead, train and engage team members to consistently deliver optimal performance to meet the clients' needs and requirements
• Identify and determine practice areas for improvement, propose and implement strategic revamps of team structure, processes and working procedures to maximise operational efficiency while ensuring high quality services and support to clients
• Have a strong rapport with immigration authorities and related government agencies
• Serve as primary point of contact for the clients and manage client expectations in terms of processes and application approval times, Assist in providing solutions to any difficulties experienced
• Pursue opportunities to develop existing and new skills outside of your comfort zone
• Act to resolve issues which prevent effective team working, even during times of change and uncertainty
• Coach others and encourage them to take ownership of their development
• Analyse complex ideas or proposals and build a range of meaningful recommendations
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations
• Address sub-standard work or work that does not meet firm’s/client’s expectations
• Develop a perspective on key global trends, including globalisation, and how they impact the firm and our clients
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties
• Focus on building trusted relationships
• Uphold the firm’s code of ethics and business conduct

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm's code of ethics and business conduct.

Preferred skills

• Degree holders with 7-8 years working experience in immigration matters
• Client facing - Good interpersonal and communication skills
• Ability to work effectively in a fast-paced changing environment
• Strong organisational skills.
• Commitment to teamwork and excellence

Additional application instructions

Please attach following documents along with your CV when you submit an online application:

• Certificates and Transcripts, from SPM (or equivalent) onwards
• A copy of your NRIC or passport
• Recent passport size photo ​

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

Yes

For further information, and to apply, please visit our website via the “Apply” button below.

Candidates must be resident in Malaysia, or have the right to work in Malaysia.