Shell Business Operations

Analyst - Access Management

Not disclosed
27 Oct 2021
01 Nov 2021
Approved employers
Approved employer
Contract type
Full time
Experience level
Qualified accountant
The Role

Primary purpose of the job is to demonstrate ownership in processing requests and queries, in complete compliance with Controls and other approved documentation. Demonstrate process expertise with ability to act as Technical Lead when required. Must maintain and play an active role in updating documentation on controls, work instructions, procedures, etc. Maintain Reporting files and other similar trackers/logs and lead in resolution of any queries there on.

The person must ensure right access is provided to the right user at right time. This helps in controlling the access to our Finance Records and reporting. As License to Operate depends completely on compliance to controls, periodic review and monitoring of Segregation of Duties conflict (SOD) becomes key for Finance. There are approximately 18000+ users in SERP covering P&T, Global Functions and Finance Operations. SERP UAFP team acts as One Stop Shop and first point of contact for all User Access related activities and need to support wide range of Stakeholders in User Access Management Process. This team operates 6 SOX controls in SERP process.


  • Independently process single/bulk SERP user access request as per compliance
  • Should maintain the records for the work completed like work log, etc.
  • Support colleagues, team lead and focal points in analysis and resolution of issues in these logs
  • Ensure compliance while working and using tools like TRIM, SharePoint etc.
  • Ensure that Controls are consistently performed within deadlines. Play a support role in developing, updating Controls’ related documents.
  • Regular participation in the meetings held with Customers and Stakeholders.
  • Pro actively identify areas for improvement in the process  
  • Ensure that changes to Standard Operating procedures (SOP), Control documents and work instructions, are updated timely. Ensure his/her backup resource is trained on any changes in a timely manner and s/he has access to documents.

Additional Skills:

  • Experience in the areas of Finance and Accounts in a large organization preferred
  • Hands on experience in ERP, preferably SAP, with knowledge of Security Module
  • Exposure to SOX IT Controls environment is desirable
  • Supported Process Improvements / Transformation projects
  • Experience in Virtual working culture
  • Proven skills in written and spoken English
  • Good knowledge and experience in MS Office applications like MS Excel, MS Access, MS PowerPoint, etc.
  • Exposure to Master Data and added advantage
  • Proactive and a good team player

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

For further information, and to apply, please visit our website via the “Apply” button below.

Candidates must be resident in Malaysia, or have the right to work in Malaysia. 

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