XMS Analyst

We are seeking an experienced Travel And Expense Administrator to manage all travel related activities for employees across DuPont.

Brief Job Description:

• Helpdesk/ Customer Service
• Provide excellent customer service to employees related to T&E inquiries
• Efficiently address inquiries from employees regarding policies, processes and systems
• Provide support on Concur Navigation
• Educate and train travelers and BU personnel on the proper procedures for expense reporting, reimbursement and past due items.
• Reconcile, research and support credit card accounts.
• Strong oral, written communication and interpersonal skills to communicate across levels in the Org.
• Research and guide for resolution regarding traveler set-up or misapplied payments.

To be in Compliant to Corporate Travel Policy:

• Review activities and audit flags to reduce risk, ensure compliance to travel policy and local tax and legal guidelines.
• Assist Corporate Security and Corporate Audit in review of specific cardholder account reviews.
• Educate BU personnel and travelers on best practices of expense reporting, past due accounts and traveler terminations.
• Monitor various reports for compliance

Miscellaneous Travel processes:

• Troubleshoot and notify issues regarding batches or payment failures to relevant teams.
• Innovation in streamlining the process.
• Expertise on T&E spend dashboards.
• SME on corporate credit card program and employee expenses
• Perform reconciliations on end to end credit card process.
• Review outstanding charges, guide the employee to submit and communicate Shared Services Financial Leads for review.

Education Qualification & Years of Experience:

• Bachelor’s degree in Accounting.
• Proficiency in Microsoft Office Suite, with emphasis on Excel
• Prior experience with Travel and Expense Product Concur/TMS and/or databases preferred

Value Proposition of the Role:

• Optimum utilization of one’s theoretical knowledge as well as technical skills.

Key interfaces:

• Travel & Expense, Accounting, Excel, Expense Reports, Concur, Databases, TMS, Finance.

Any Other Remarks:

• Adaptable for change management

For further information, and to apply, please visit our website via the “Apply” button below.