Credit Control & Collections Analyst, NA

Credit Control & Collections Analyst, NA

International Flavors & Fragrances (IFF), a global leader in the design and development of taste and scent experiences enjoyed in thousands of products sold around the world. Its Global Service Center is located in the inner-city of Budapest at Mill Park.

What You Will Do

As a CC & Collections Analyst, you will be responsible for:

• Efficient, accurate and effective collection of receivables for an assigned portfolio of customer accounts to collect past dues.
• Establishing and maintaining excellent client relationships to facilitate timely receipt of receivables while ensuring proper communication throughout the process.
• Researching and resolving discrepancies and maintaining accurate records to keep customer accounts in good standing.
• Escalating on time when needed to the proper channels
• Responding to external/internal inquiries
• Supporting the cash application team with information regarding unapplied cash
• Strict adherence to monthly cut off deadlines to ensure smooth closure of month and quarter
• Maintain "Blocked order report", use protocol for release orders.
• Escalate "justified" blocked orders with Credit Control & Collections Supervisor on daily basis
• Calculate and Maintain Limits and risk profiles in SAP. Collect sales and risk information (Protocol driven)
• Meeting Key Performance Indicators, such as accuracy and timeliness related metrics
• Proactively escalating to the Credit Control & Collections Supervisor business and performance issues
• Suggesting process improvements where possible
• Work following the US office hours (1.00 pm - 10.00 pm)

What You Bring to IFF

In addition to the below, we are seeking energetic, proactive, analytical thinkers with the desire to be part of a dynamic, global organization. 

• Good command of English both verbal and written
• Preferable 2 years of relevant experience as a collection or dispute management analyst
• Experience as a credit analyst can also be adequate
• Great communication skills required
• Strong understanding of Accounts Receivable required
• University degree
• Intermediate Microsoft Office skills, with an emphasis on Excel
• ERP system (SAP ECC) experience advantageous
• Ability to work in a fast paced environment
• Team players with a can-do-mentality

What IFF offers

• A newly established global service center with horizontal & vertical career development
• Competitive salary and remuneration package
• Fuzzy office environment with leisure room, break-out area, table tennis and a gym in the garden
• Continuous training opportunities
• Career development opportunities 

At IFF, we believe that your uniqueness unleashes our potential.  We are proud to be an Equal Opportunity Employer and are committed to providing a diverse and inclusive workplace.  Visit IFF.com/careers to learn more about our Equality Policy…