Group Manager - Senior Business Analyst

Overview

Acting as the functional heart of our business, Operations makes everything work on time and on target, in a world that demands lightning-fast transaction speeds, pinpoints execution accuracy and full visibility. It ensures global transactions flow smoothly around the clock, wherever we do business. Without it, the daily clearance, settlement and execution of a trillion dollars' worth of trades and the weekly movement of tens of billions of dollars in dozens of world currencies would come to a complete standstill. Success Profile You'll have strong communication, planning and organizational skills which will benefit you and the team. Our teams need individuals who can research, process, and interpret large amounts of information everyday which will allow you to make ethical decisions with integrity

• Analytical
• Adaptable
• Logical
• Quick-thinking
• Multi-tasker
• Efficient

Responsibilities

Treasury and Trade Solutions (TTS) is one of Citi's most visible and consistently profitable businesses. As part of the Institutional Clients Group, TTS offers cash

management, trade financing, and commercial cards capabilities to large scale corporations, financial institutions, and governments while generating $8.5B in annual revenue. The TTS Operations group is looking to hire a senior leader run end-to-end Business Analysis and program delivery for multiple product program deliveries. This position will ensure delivery of core business capabilities and strategical programs towards our 2023 Vision and beyond.

For projects that are medium to large in scope/complexity focusing on the TTS Payments and Receivables infrastructure, to ensure that specific requirements for changes to applications are met through project management of the end-to-end process. This ensures the management of program execution following the standard SDLC process of Project Initiation, Definition, Design, Construction, Verification, Implementation and Post Implementation review.

Manage smooth program delivery and required testing, training, and onboarding for new products and functionality adhering to Client and regulatory requirements, ensuring keeping relevant teams e.g. Operations, Technology, Product etc. informed of progress along the way.

Key Responsibilities

• Serve as a Senior point of contact for Client Operations, responsible for the coordination and successful end-to-end delivery of the various strategic and Transformational programs under Treasury and Trade Services (Cash, Cards and Liquidity Management)
• Demonstrate particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy
• Escalate, manage and report control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
• Engagement, Collaboration and communicating progress of the project(s) with various stakeholders across different business lines/functions/regions.
• Ensures appropriate testing and validation takes place for all systems/processes delivered as part of each release
• Track and monitor project activities against agreed business dates
• Ensure documented reviews of project documentation takes place
• Provide strong analytical, technical, business and/or management expertise to the group

Knowledge:

• Strong Operational management background and skills
• Experienced at program planning and coordinating inputs from multiple product and operational areas.
• Knowledge of and experience in Cash Management, Payment Processing, TTS / Payment & Receivables.
• Experience leading large-scale teams including market/regulatory driven initiatives
• Strong partnership skills and the ability to influence at multiple levels
• A strong sense of ownership and delivering the end result
• Demonstrated analytical and problem solving skills

Skills and Aptitudes:

• Proactive in identifying opportunities. Self motivated. Willing to take ownership and responsibility.
• Organizational - Managing demands from several sources and working to deadlines. Ability to multi task.
• Resourcefulness - Ability to conduct research.

• Presentation skills
• Use independent judgment to make decisions where no clear precedents exist

Development Value:

• This role will give the successful candidate responsibility for projects end to end, encompassing a number of diverse systems, products and processes. It will therefore give an opportunity to influence product development and understand different payments systems and products in over 90 countries.
• The successful candidate will increase their visibility within the organization and thereby ensure personal and professional growth.
• Additionally, through interaction with peers across the banking industry through various industry forums and market groups, the successful candidate will be able to widen their perspective in respect of market developments, build industry contacts.
• The role may also allow interaction with the various organisation silos from Front to back.

Qualifications:

• Bachelor's degree or equivalent, Master's degree preferred
• 15 + years of experience with banking and financial service organizations
• 5+ years of experience in a related role

Competencies:

• Self-starter and ability to take initiative in driving projects
• forward
• Excellent written and verbal communication skills
• Negotiation and decision-making problem-solving skills
• Ability to work under high-volume workload and prioritize in an effective manner
• Ability to effectively manage and navigate through multi-faceted disciplines throughout the bank
• Analytical thinker
• Ability to affect people positively

Background:

Applicant must have a strong Operational Management.

Strong communication, negotiation and interpersonal skills are essential.

Job Family Group:
Operations - Transaction Services

Job Family:
Cash Management

Time Type:
Full time

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