Senior - National Tax - Tax Technology & Transformation - Tax Program Management & Operations -TPM&O

Chicago, IL, US
Competitive remuneration package
18 Oct 2021
18 Nov 2021
Approved employers
Approved employer
Contract type
Full time
Experience level
Qualified accountant

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.


Tax departments around the world are being impacted by three macro market catalysts: global legislation, technology disruption and gaps in the ability to attract all the personnel they need with the right skills. Our Tax Technology and Transformation Program Management team assists companies in the execution of alternative sourcing models, large scale tax transformations, and individual initiatives to achieve the tax strategy. The Program Management team will enable you to help clients reduce inefficiencies, mitigate risk and drive process improvement within their tax and finance functions. We believe that by coordinating the implementation of client strategies, we can make a critical difference and you’ll be at the heart of this mission.

The opportunity

EY is currently seeking high-potential Senior to deliver exceptional client service and enable the continued growth of our Program Management team. The opportunity specifically is to assist our clients and internal teams by establishing and operating a program management office for the strategies of transitioning some or all the clients’ tax function to EY, tax transformation, or individual initiative. Our market-leading approach combines extensive functional expertise paired with a proven methodology to drive these strategies to successful completion. We utilize a standard set of tools and templates providing clients and internal teams an integrated managed approach that guides the execution of the tax strategies end to end. Mentored by nationally recognized professionals, you’ll be developed into a trusted business advisor – and play a critical role in building a better working world.

Your key responsibilities

Your role as a Senior will focus on establishing relationships with engagement leadership to design, establish and operate day to day program and governance structures tracking performance, status and benefit realization across workstreams. You will support a knowledgeable team with experience in planning, controlling and executing complex programs and PMO's. Additionally, you will be tasked with the overseeing various processes of the PMO as well as the management of the team reporting to you. You will also communicate status and progress of the day-to-day operations of the PMO on a regular basis with those that you report to as well as the client. You will monitor progress, manage risk, maximize operational efficiencies and ensure key stakeholders are kept informed about progress and expected outcomes. Additionally, you will aid in the effort of continuing to standardize and improve our internal and go-to-market services.

Skills and attributes for success

  • Strong communication skills, especially around breaking down complex structures into digestible and relevant points for a diverse set of clients and colleagues, at all levels
  • Highly organized and able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change based on client needs
  • Attention to detail which results in a constant standard of quality
  • Help to build out systems to effectively monitor team’s performance according to established KPIs, CPIs and other agreed contractual obligations
  • Monitor and report on EY’s performance, quality and effectiveness of the program services
  • Foster an innovative and inclusive team-oriented work environment. Play an active role in counselling and mentoring junior consultants within the organization
  • Ability to run the day-to-day operations of the program once established and consistently drive projects to completion and determine that work is of a high quality. 
  • Your role in leading teams or parts of teams on engagements will depend on the size of engagement and will be under responsibility of higher levels. 
  • Effective assistance with on- and offboarding protocols, as necessary 
  • Ability to identify areas for improvement in the operating model and the flexibility to identify solutions to make the improvements

To qualify for the role, you must have

  • Bachelor’s degree in related field, preferably with an emphasis in business, accounting or finance, and a minimum of 3 years related work experience
  • Minimum of 1 year of experience in designing, setting up and leading work streams for a large, complex program involving multiple, related projects
  • Strong team and project management skills with an ability to work under tight deadlines
  • Strong analytical, interpersonal and written/verbal communication skills as well as a strong problem-solving ability and attention to detail
  • Flexibility and willingness to travel (up to 40% domestic and 5% international) as well as work in excess of standard hours as necessary
  • Project management certification (PMI or equivalent), CPA and/or Lean Six Sigma yellow belt or higher preferred (in process of certification is a plus if not yet achieved)
  • Proficient in MS Office, including Microsoft Excel, MS Project, Powerpoint, Sharepoint and Visio.
  • Experience with MS Power BI suite, including PowerPivot, Power Query, Power View and Power Map
  • Experience using various project execution strategies: Waterfall, SCRUM, Agile and/or SAFe Agile project methodologies.

Ideally, you’ll also have

  • Demonstrate professionalism through a positive and cooperative attitude and by maintaining the confidential and proprietary nature of client relationships and related work products
  • Take ownership of tasks and have the ability to make decisions while demonstrating a strong ability to work under pressure and adhere to strict deadlines
  • Contribute to the overall success of the team by developing a thorough understanding of EY methodologies and tools to enhance service delivery, keep team members informed of work status, actively seek assignments when unassigned, challenge traditional procedures used in the past, and attempt to find new approaches and process improvements opportunities
  • Coach/mentor junior team members to help EY continue to build an inclusive culture and high-performing teams

What we look for

We are seeking to identify high-potential Seniors to deliver exceptional client service and enable the continued growth of our practice. We’re interested in strong team players who support their colleagues in reaching their goals while also considering their own workload and development. We’re interested in professionals with drive to take on new responsibilities and projects. You’ll need the confidence to speak up with your own creative thoughts on a wide range of areas. We’re looking for people with a genuine passion for tax and finance operations and are inspired to help leading multinational organizations meet complex tax and finance obligations around the world.

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.

For further information, and to apply, please visit our website via the “Apply” button below.

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