CPB Banking and Lending Tech Business Analyst WLCR EMEA-APAC (C13 - VP)

Singapore, Singapore
Competitive salary
15 Oct 2021
17 Oct 2021
Job role
Business analyst, CFO
Job Purpose:

Individual will lead and manage business analysis as part of the wholesale credit risk program, and will interface directly with various stakeholders including Product, Risk, Operations and Technology to drive analysis and define target state process and systems design.

Job Background/Context:

Citi Private Bank is one of the largest private banking businesses in the world, provides professional wealth management services for 26,000 clients globally, including a third of the world's billionaires, operating in 60 offices in more than 30 countries. Citi Private Bank offers unmatched global reach, coupled with a full range of portfolio management and investment advisory services, an array of structured lending and banking services, as well as expertise from Citi's Markets and Banking division. CPB is seeking talented and experienced business analysts in the Lending and credit risk area to be part of a comprehensive transformation program.

Key Responsibilities:

  • Lead the current & target state process and system analysis.
  • Collaborate & work closely with stakeholders across various regions, culture & time zones.
  • Lead business & functional requirement gathering sessions with various business partners and document the requirements & system solutions.
  • Ensures that the outputs of the analysis are created per standard practices including functional requirements, use cases, process and data flow diagrams, etc.
  • Conduct impact analysis to up and downstream process and systems and ensure they are addressed as part of the detailed functional solution / impact analysis
  • Lead and conduct workshops and interviews with stakeholders to understand and improve process and gather, analyze and document requirements.
  • Work with key stakeholders to define priorities
  • Define and manage business specifications front-to-back and act as facilitator between Business, operations, technology and control functions.
  • Partner with the Testing/QA teams and Business owners to define test strategy, scope and ensure coverage.
  • Co-ordinate implementation of technology system changes, user trainings and address post implementation queries, issues etc.

Developmental Value:

  • Learn about lending products, detailed loan life cycle, risk management more broadly.
  • Build solid market/credit Risk experience as part of the transformational journey.
  • Opportunity to work with a truly global, multi-cultural team.

Required Knowledge and Experience:
  • Through understanding of the lending domain front-back including Credit origination, underwriting, credit approval, Margin tracking, Collateral analysis, loan booking, loan servicing, loan accounting treatments and aspects of regulatory reporting.
  • Experience in working on large-scale lending and risk technology projects, preferably with a global financial institution.
  • Hands on experience with business and operational process analysis in transformational programs.
  • Hands on experience with using tools to document process, flows and requirement management.
  • Build and maintain relationships by engaging business leaders to establish credibility, solve problems, build consensus and achieve objectives.


  • Strong analytical skills with attention to detail.
  • Proven ability to work in a problem-solving environment demonstrating teamwork, innovation and excellence.
  • Experience with full project lifecycle with understanding of technology development lifecycle.
  • Proficient with tools such as Excel, Visio, PowerPoint, Draw.io, Confluence, Jira etc.
  • Experience in project management methodologies such as SDLC, Agile, SCRUM, SDLC / Waterfall.

  • Bachelor's/University degree in information technology, finance/economics or a related field.
  • 10+ years of experience working with business stakeholders within a cross-functional matrix environment.
  • 10+ years of previous experience with gathering requirements from the client / business and documentation.

  • Excellent written and oral communication skills.
  • Strong analytical & problem solving abilities.
  • Effective, influencing, relationship management and collaboration skills.
  • Ability to work independently as well as in a team environment.
  • Proactive and principled approach.
  • Good leadership skills.

Job Family Group:

Job Family:
Applications Development

Time Type:

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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