Investor Services Manager, Officer

Whom we are looking for

We are looking for Investor Services Manager who has experience in procedural, technical and product knowledge of the Investor Services business and strong understanding of Fund Accounting, Custody and Regulatory.

Why this role is important to us?

The major focus of this people manager role is to manage Investor Service teams in line with the departmental strategy and team resources in the Poland location. Individuals must have an understanding of service requirements, processes and procedures for fund administration.

What you will be responsible for:

• Exercise operational oversight within the department and make sound operational decisions
• Contribute to the development of the organization in terms of financial planning, business strategy, service offerings
• Provide leadership and support to the department managers necessary for ensuring their teams are organized & working as efficiently & controlled as possible
• Ensure that Investor Services is properly resourced both in terms of people and technology whilst complying with agreed budgetary guidelines
• Actively support the overall organization and Investor Services Training Plan
• Focus on development opportunities for your direct reports and ensure a focus on non-operational management within the department
• Ensure compliance with regulatory requirements and with the relevant short, medium and long-term goals, objectives and values of the organization
• Promote risk awareness, assessment and control within the department
• Drive the development and implementation of appropriate procedures to meet internal control and external compliance/regulatory requirements
• Initiate and oversee tasks within a continuous improvement drive to ensure that the Department is efficient and seen as customer and quality driven
• Provide support during the implementation of change
• Ensure participation in the completion and implementation of department wide projects and lead local team initiatives

What We Value

• Attention to detail and concern for quality
• Excellent communication, organizational and planning skills. Ability to work to deadlines in a fast paced environment
• Excellent people management and leadership skills
• Ability to proactively work under own initiative
• Ability to work to deadlines in a fast paced environment

Education & Preferred Qualifications

• Comprehensive procedural, technical and product knowledge of the Investor Services business is required. This should be complemented with a strong understanding of Fund Accounting, Custody and Regulatory background to Funds Industry.
• Comprehensive knowledge of systems, including Microsoft Office applications, is required
• Business related degree preferable
• Degree in Accounting or Finance or Business related area
• ACCA/CIMA/ACA/CPA qualified or part qualified an advantage.

We offer

• Employee savings plan;
• VIP medical package;
• International operating environment;
• Language classes;
• Soft skills trainings;
• Technical workshops;
• Development sessions with a mentor;
• Diversity of opportunities across a range of challenging and highly complex activities;
• Technical or leadership career pathway.
• Premium life insurance package;

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

For further information, and to apply, please visit our website via the “Apply” button below.