Sr. Consultant, Business Process Administration, GFS

Job Description

The Fund Administration Senior Consultant reviews and analyzes fund accounting operational procedures, processes and problems and proposes systems changes to increase productivity and efficiency and decrease risk. Leads and interacts with staff in both Technology and Operations to formulate solutions to business problems, create new products, and reengineer existing processes to ensure client needs are met and root causes of errors are eliminated. Serves on large and/or complex projects. Serves as the first point of technical contact for the accounting system and related tools and applications. Gathers and creates business requirements for proposed changes, creates detailed test plans and scripts, performs comprehensive testing of proposed changes, and prepares the business groups for the installation of system changes. Carries out relatively complex, extensive, high profile activities e.g. direct interaction with committees and more senior management. May lead enterprise wide projects and/or train lower level staff. Operates under general supervision but works on own most of the time.

Knowledge/Skills

• An in-depth knowledge of mutual fund accounting operations, usually acquired through experience in related areas, is necessary in order to recommend process improvements and effectively assess their impact on the business groups.
• Knowledge of mutual fund accounting systems especially FIS’ Global Invest One, usually acquired through formal training or experience, is required to assess automation possibilities.
• Advanced analytical skills are required to evaluate effectiveness of processes, to effectively assess detailed test results, and to troubleshoot problems with existing processes.
• Communication skills are required to work effectively with Technology and Operations partners to gather and document requirements for changes and to successfully communicate those changes to business users.
• Organizational skills are required to successfully navigate projects through the entire software development life cycle.
• Demonstrates excellent analytical, consultative, communication and judgment skills.

Major Duties: 

1. Reviews documents, existing procedures, and processes and recommends where automation or improved processes can be implemented.
2. Designs and develops new products & procedures when appropriate.
3. Assesses and analyzes impact of proposed changes on workflow and on staff. Designs and develops documentation to support changes and provides training where necessary.
4. Investigates and identifies root causes of system and application errors. Re-engineers processes to ensure that client needs are met and efficient processes are in place.
5. Meets with business representatives and technology partners to gather requirements for proposed changes, writes detailed business requirements for changes, develops detailed test plans, performs comprehensive testing on changes, and prepares the business groups for the installation of changes.
6. Provides systems support to the business groups for the accounting system and related tools and applications.

Experience

• 7 years of experience in the financial services industry. Experience in mutual fund accounting operations and experience with mutual fund accounting systems, particularly FIS products, is ideal.

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