Haines Watts

Credit Controller

Haines Watts
Essex, Colchester
13 Oct 2021
20 Oct 2021
Colchester HWCA
Approved employers
Approved employer
Job role
Credit control
Contract type
Full time
Experience level

We are looking for an experienced credit controller to work with one of our clients in a permanent role at their premises.

This is a new position and due to continued growth and the transition to an independent company the client now requires an internal credit controller on their premises full time.

  • Responsibility for the proactive management and reporting of amounts outstanding to the company.
  • A leading role re:day-to-day finances, ensuring timely payments are made, incoming funds are processed, invoices reconciled, account queries resolved and debt recovery managed.
  • This role requires building and maintaining strong relationships with external clients, credit providers and colleagues to ensure the smooth running of accounts.
  • Initial training and reporting will be with the clients Group Financial Controller, during a transitional period and thereafter this role will report directly to the clients Managing Director.
  • Role will be supported with assistance from wider business and external debt collection agencies.

Duties will include:

  • The timely and effective collection of all debts and customers payments. Keeping accurate notes of correspondence and communication as required.
  • Pro-active and regular liaison with external clients, preparing and sending regular statements of account, resolving queries and ensuring invoices are clear for payment.
  • Regular liaison with all internal departments to ascertain collectability of debts and progress timelines. Working with colleagues of all levels to ensure customers pay on time and overdue invoices are effectively chased.
  • Liaising with client credit providers re: facility drawdown, invoice payment and supporting documentation.
  • Reconciliation, posting of receipts and updating of customer notes in accounting systems.
  • Provision of regular reports, including Board reporting re: debt position, status and recovery actions.
  • Escalating problem debts to Senior Management and external debt collection agencies, working with them to achieve settlement of outstanding amounts, including instructing legal action.
  • Active involvement in the implementation of new systems and development of processes, enabling automation and efficiency savings re: debt collection.

Personal Qualities and Qualifications:

  • The ideal candidate will have had at least two years' experience in a credit control role.
  • Meticulous attention to detail and accuracy in work product, with an ability to reconcile complex accounts and manage a high level of transactions.
  • Intermediate to advanced applications software expertise (including MS Excel and Xero).
  • Able to maintain strong and appropriate relationships with external clients, as well as colleagues.
  • Professional, calm and confident in handling potentially uncomfortable conversations.
  • Ability to meet and establish deadlines.


Salary £25k, 28 days annual leave (including bank holidays), birthday given as additional leave plus additional days given on length of service and NEST pension.

More searches like this