Assistant Team Lead - Regional Delivery Team
- Recruiter
- Dun & Bradstreet Pakistan
- Location
- Karachi (PK)
- Salary
- Open
- Posted
- 08 Oct 2021
- Closes
- 08 Nov 2021
- Contract type
- Permanent
- Hours
- Full time
- Work closely with the Team Leader to manage the work plan and work allocation to ensure that all data collection and report compilation activities are completed smoothly and in a timely manner.
- Review deliverables from the team for scope coverage and correctness, financial data and analysis. Provide necessary guidelines and guidance to the associates for report compilation. Ensure that all reports being delivered are factually correct based on documentary evidence or valid references.
- Raise appropriate questions for clarity or additional information to be obtained from customers. Ensure that all communication with the customers for data collection and feedback is well-documented.
- Provide necessary updates to all stakeholders including Team leader, Head of department, respective sales leaders, and the customer services representatives. Proactively escalate to respective sales leads in case there are any delays in provision of information by the customers.
- Ensure that periodic summaries on work in progress, delivered reports etc are sent out to customers.
- Create SOPs where required, and ensure that all SOPs are followed for recording and tracking of customer orders, payments, and deliveries.
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