Team Leader-Cash Apps AR

Team Leader Cash Apps/ AR

Job Responsibilities:

• Setting objectives for the account receivable team that align with the Finance Workstream’s as wells as Organizational goals

• Responsible for supervising the team to work on Cash Apps and Accounts Receivable activities

• Monitor Team's production and SLA delivery

• Prepare and Monitor Daily Cash Allocation and Controls associated with each task.

• Ensure high-quality cash application customer accounts with consistency.

• Work regularly with the team on Auto Hit Rate improvement and consistency

• Provide subject matter expertise on Accounts Receivable processes

• Manage and handle effectively escalations raised by the clients

• Lead by example by demonstrating the highest standards of ethical behavior

• Monitoring and reporting team performance as needed

• Keep the Standard Operating Procedures updated and establish due control mechanisms

• Prepare monthly, quarterly, annual and ad-hoc Reports & Dashboards

• Participate and support monthly/ Quarterly close process for AR

• Assist AR analysts to reconcile accounts and other ad hoc reporting as needed.

Job Requirements

• Bachelor’s degree in Accounting , ACCA Member.

• Minimum 8+ years of work experience in Accounts Receivable Function with 4 to 5 years of proven work experience as Accounts Receivable Manager or Supervisor in the areas of Credit / Accounts Receivable (Cash application) process with team size of minimum 15 members.

• Prior Cash Applications/AR experience in a high-volume environment

• Demonstrated expertise in problem-solving and Accounts Receivable area

• Performance record of achievement with great people management leadership skills

• Excellent analytical skills along with the ability to create and present detailed reports

• Ability to accurately process numerical data

• Team management and negotiation skills

• Problem-solving attitude

• Experience in SAP environment desirable

• Proficient in MS Office

• Strong Communication and Customer service skills

• Flexible with the Shifts and ah-doc support as needed