DG - Business Analyst - IB Support
- Recruiter
- Genpact
- Location
- India
- Salary
- Competitive salary
- Posted
- 15 Sep 2021
- Closes
- 17 Sep 2021
- Ref
- HMS010340
- Job role
- Business analyst, CFO
With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands-and we have fun doing it. Now, we're calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Are you the one we are looking for?
We are inviting applications for the role of BA, IB Support
In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement Active user of Internet and online applications.
Responsibilities
Qualifications we seek in you!
Minimum qualifications
Preferred qualifications
Are you the one we are looking for?
We are inviting applications for the role of BA, IB Support
In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement Active user of Internet and online applications.
Responsibilities
- Overall responsibility for quality and timeliness of process delivery.
- Manage the Installed Base data for stakeholder.
- Works as an admin for the IB application and work towards data quality improvement & provide data insights and analysis.
- Gain understanding of processes, process upstream/downstream, different logics and general operating environment.
- Responsible to demonstrate capacity for critical thinking and analysis.
- Provide AdHoc support to Customer requirements.
- To provide improvement ideas for the process & ready to learn digital tools like Python.
- Close Interaction with Customer & business.
- Able to manage clients independently
- Endeavor to maintain a high VOC - Voice of Customer Score.
- Responsible to showcase strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment
- Creating and maintaining a positive & open work environment
Qualifications we seek in you!
Minimum qualifications
- Postgraduate or Graduate degree or equivalent qualification.
- Good Knowledge of data management, MS Excel, Python are preferable.
- Good Communication skills.
Preferred qualifications
- Problem solving skills with customer centric approach Demonstrated proficiency with written English and with neutral English accent
- Must be able to work on a flexible schedule (including weekend shift )
- Strong attention to detail.
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