Senior Business Analyst

Overview

Citi's technology team is growing at lightning speed, and we're looking for talented technologists to help build the future of global banking. Our teams are creating innovations used across the globe - we're changing the way people bank and how the world does business. Citi's technology team supports business operations in 100+ countries, across multiple lines of business spanning both Institutional and retail businesses. The group works to optimize the IT environment by standardizing production platforms, reducing complexity, and introducing innovative solutions that provide new business capabilities, reduce total cost of ownership, and create a competitive advantage for Citi. Join an environment with a laser focus on growth and progress, and take your career to the next level through the power of Citi's unmatched globality and vast expertise. Success Profile As the world's most global bank, Citi gives you the tools to be a trailblazer. We're not just building technology, we're building the future of banking. With thousands of employees located around the globe, we are an international team encompassing a broad range of teams, roles, and cultures, and we invite you to come and join us!

• Creative
• Analytical
• Collaborative
• Productive
• Adaptable
• Relationship Expertise

Glassdoor Reviews

"Excellent technologists. Great vision of bringing the financial services industry into the 2020. Great place to work for work-life balance." Senior Applications Development Manager, New York, NY "Great Intern experience, great pay and solid opportunity to end up being a full time after the end of the internship program." Summer Technology Analyst "I had a great learning experience, good work environment and excellent coworkers. Had the opportunity to escalate my way to the highest position available in my area within 3 years" AVP Operations & Technology, San Juan PR "Globally diverse and technologically progressive" Director of Software Development, Warren NJ Responsibilities

The IT Business Lead Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Key Responsibilities:

• Business and Functional Requirement analysis/document creation.
• Data Modelling involving multiple data sources and consumers
• Stakeholder management and working with Data Office/Risk/Finance business
• Ensuring high quality software development, with complete documentation and traceability
• Promoting unit/functional testing and code inspection processes
• Communicate and interact with multiple teams for understanding the requirements, troubleshoot an incident and provide resolution
• Working with project managers and support teams to meet delivery targets
• Working with data scientists to understand and interpret complex datasets
• Assisting with the provision of task breakdown and estimates
• Modelling the data flows in close coordination with business users and by following guidelines of Citi Data Management Policies
• Quickly becoming SME on Finance and Risk Functions on all the products in Retail banking Space - Cards, Loans, and Mortgages.
• Perform analysis of data sources using SQL and other data access tools
• Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects
• Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment
• Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives
• Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standards
• Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Knowledge/Experience:

• Minimum of 8+ years' experience as a business analyst in banking environment (either retail or investment banking)
• Working experience with one of the Investment or Consumer Banking products preferable
• Comfortable working with large data volumes and be able to demonstrate a firm understanding of logical data structures and analysis techniques
• Strong data analysis skills, excellent analytical and problem-solving skills
• Able to demonstrate an expertise in identifying and resolving data quality issues - in data sets at rest and in flight
• Experience in financial services industry and/or regulatory environments
• Experience with all phases of Software Development Life Cycle
• Comprehensive knowledge of the principles of business analysis

Skills & Technologies:

• Excellent problem solving skills
• Hands on using SDLC Tools - JIRA, GIT, CMS, Visio
• Proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis
• Having knowledge of finance accounting solutions like OFSAA or S/4HANA, would be added advantage

Education:

• Bachelor's degree/University degree or equivalent experience

Competencies

• Adept written and verbal communicator
• Organized and prepared to manage multiple parallel pieces of work
• Prior experience working with remote teams

Development Value:

• Exposure to data science, Finance & Risk functions in a dynamic and challenging industry with regular close collaboration with our Finance & Data Governance team
• Opportunities to demonstrate leadership ability as you mentor and guide junior team members

Job Family Group:
Technology

Job Family:
Business Analysis / Client Services

Time Type:

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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