Credit Control Manager

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Join our Core Business Services (CBS) team and you will help support the important business enablement functions that keep our organization running strong. As a CBS professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability. Major teams within CBS include Finance, Technology, Talent Team, Brand Marketing and Communications, Business Development and Risk Management.

About the opportunity

As a Manager in the Credit Control team, you will help enable our Tax and Finance department’s client account teams and management to run the business effectively and to improve engagement profitability, manage enterprise wide risk and support market development activities.You will lead the team in handling credit assessments, decisions, terms and conditions to maximize the department’s revenue as well as mitigating credit risk. You will be collaborating with other teams, sharing your financial experience and insights to achieve your goals.

Key responsibilities

• Monitor the collection of payments on a timely and effective manner
• Follow-up with clients to ensure timely payment and closure of overdue invoices
• Lead the team in an effort to escalate outstanding invoices to clients
• Resolve both internal and external queries in facilitating payments
• Improve and implement collection processes
• Collaborate closely with Tax department on all billing and receivable related matters

Skills and attributes for success

• Experience in leading a team and people management skill
• A team player with good interpersonal skills
• Confident in building rapport with internal and external clients
• Good both in writing and communication skills
• Possess working knowledge in Credit Control and/or Accounts Receivables
• Customer-service oriented and solutions focused
• Able to work in a highly diverse and multicultural environment

To qualify for the role you must have

• A graduate qualification
• Preferably with 7 years of experience as Credit Controller
• Prior working experience in professional services industry will be an added advantage

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you’re ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you.

What we offer

EY offers a competitive remuneration package commensurate with your work experience, where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA), where this may be needed, guided by our FWA Policy. Plus, we offer: 

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

For further information, and to apply, please visit our website via the “Apply” button below.

Candidates must be resident in Malaysia, or have the right to work in Malaysia.