OTC Specialist with Greek

Location
Lódz (PL)
Salary
Adequate to your competencies
Posted
24 Aug 2021
Closes
24 Sep 2021
Approved employers
Approved employer
Contract type
Permanent
Hours
Full time

Requirements    
University graduate
3-4 years of experience in Accounts Receivable 
Working experience with MS Office or equivalent office productivity tools
Fluency in English and Greek language
Good Business awareness, Team work, Adaptability, time management
Business Awareness of the Financial processes, AR Collections including knowledge of upstream and downstream processes and how they impact internal and external customers. 

Responsibilities    
Telephone or chat based support to resolve customer / vendor queries
Adherence to normal contact center metrics defined for the proceses, such as First Contact Resolution, Average Handle time, Average Speed of Answer among others as relevant
Support and guidance on process to newer team members

We offer to the candidates    
Career in the multinational company
Opportunity to take part in international projects and gain experience with various businesses
Set of social benefits to choose from
Salary adequate to your competencies
Training program

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