Injury Claims Handler

Injury Claims Handler Salary: Competitive (€40,000 - €50,000) Maternity Contract Lincoln Recruitment are pleased to be working on behalf of a global leader within the insurance industry who is currently seeking to appoint an Injury Claims Handler to join their Dublin office. As the successful candidate you will handle and manage a portfolio of predominately single and multi-party and / or casualty claims of moderate to high complexity and exposure within specified authority limits while ensuring that bodily injury claims are handled in a proactive, efficient and effective manner. Key Accountabilities: Manage a portfolio of moderate to high potential claims from coverage determination, liability assessment and quantum analysis within authority limits; Establish timely, accurate and consistent reserves and perform ongoing review throughout the claims cycle within authority limit by estimating and validating value of claims. Demonstrate an advanced  standard of technical claims competence for handling moderate to high complexity bodily injury claims; Possess strong policy language skills enabling accurate and consistent policy wording interpretation; Drive cases to a timely and accurate resolution, with an absolute focus on customer service, indemnity and expense; Manage key internal and external relationships to ensure all key stakeholders are informed on relevant issues; Provide a high standard of customer service and adherence to legal and regulatory requirements; Support the Lines of Business heads by providing a highly credible claims proposition to our policyholders and brokers; Strive for continuous improvement on claim file handling with feedback and support through the Quality Audit processes; Contribute to maintenance of best practice procedures for Professional Lines claims, consistent with global best practice; Strong communication skills, both written and verbal ; Ability to manage and prioritise workload and diary management. Ability to contribute effectively within a team environment and an ability to work with claims stakeholders to effectively direct claims strategy. Flexible and adaptable approach to work, with the ability to respond to change and learning opportunities. Education and experience: A minimum of 5 years relevant claims handler experience, handling large portfolios of bodily injury claims; CIP qualification required and ACII qualification desirable; Must be accredited under the Minimum Competency Requirements. Interested applicants should contact Gavin Hayes for a confidential discussion on 01 6610444 or email ghayes(@)lincoln.ie