Accounts Receivable Assistant

About us
Our History

A small, independent gas supplier in the North West of England, Pennine Natural Gas was how we began. But we are always reaching for better. Since joining the Gazprom Group in 2006 and becoming Gazprom Energy we have gone from strength to strength becoming one of the leading B2B gas suppliers in the UK and expanding into France and Netherlands. We now supply over 60,000 business customers at close to 100,000 sites across Europe.

Manchester is home to our European headquarters and our locations are united by our ethos: making customers happy, doing the basics brilliantly and finding new ways to go above and beyond their expectations.

Our Future

The energy world is changing, driven by forces of decarbonisation, competition, digitalisation and customer expectations. Our strategy over the next few years responds to these big changes. This means always reaching for better for our customers, for our business and for ourselves as individuals.

We have an ambitious growth strategy that builds on our strengths - our culture, our people and our brand. We are growing in Electricity, in Green and in Gas. We're strengthening our foundations - our systems and our behaviours. Big things are happening at Gazprom Energy - and we're looking for talented people comfortable with data and digital technologies to join us on this journey.

Our culture is defined by our people and Gazprom Energy is a place where you can be yourself. We are friendly, enthusiastic, helpful and purposeful. We encourage everyone to have a learning mindset, challenge respectfully, have a bias for action and to make evidence-based decisions. In return you can expect to receive the right mix of challenge and support for your role, your wellbeing and ambitions.

Since 2012 we have been accredited with the Investors in People Gold standard and are very proud of our track record developing and promoting internal talent. So, if you are one of those people who never likes to settle and enjoys being empowered to find creative ways to improve, then Gazprom Energy might be the place for you.
Role objectives
The responsibility of this role is to support the accounts receivable function of the Gazprom Energy business. Excellent administration and organisation skills are essential in ensuring support is given at all times and that work is prioritised during the day in order of urgency for completion. A good knowledge of accounting procedures for finance required as the role will involve posting payments, and ensuring that receipts are allocated in a timely manner onto the accounting system. The role involves working very much as part of the team offering ongoing support but also working with own initiative.
Duties & Responsibilities

• Ensuring daily incoming payments are posted to correct customer accounts and cheques are banked daily
• Cheque reconciliation
• Running the Direct Debit process
• Returning un-banked customer cheques
• Dealing with any Accounts Receivable related queries either by telephone or email
• Process weekly customer refund requests across Gazprom business entities
• Unidentified Bank transactions are investigated in accordance with deadlines and keeping unallocated cash and suspense account transactions to a minimum
• Allocating cash payments for month end
• Processing credit card payments
• Contacting customers for missing remits
• The role holder may also be required to carry out any other duties within the scope and purpose of this role as requested by their line manager and in line with business needs
• To be aware of and comply with all company policies and procedures, including but not limited to the Gazprom Energy Data Protection policy, Equal Opportunities policy, and the Email and Internet Acceptable Usage Policy, in addition to Fire and Health and Safety Regulations.
• You may also be required to carry out any other duties within the scope and purpose of this role as requested by your line manager and in line with business needs.

Skills & Competencies

• Fluent in English with excellent written and verbal communication skills
• Concern for accuracy and ability to meet challenging deadlines
• Strong attention to detail, with the ability to spot errors and create proactive solutions
• Diligent and dependable
• Strong organisational and execution skills
• Motivated and proactive in achieving results
• Dedication to review and improve existing processes
• Excellent understanding of Finance procedures
• Good Communication Skills, internally/externally
• Able to cope with multiple priorities
• Mature and professional attitude to work
• Able to work as part of a team as well as individually, managing own workload
• Excellent understanding of the need to provide business solutions, whilst considering the risk and exposure to the business
• Builds and maintains strong relationships and networks that span boundaries, actively supports collaboration to achieve wider organisational goals
• Is tenacious and committed, demonstrating accountability and ownership to ensure the delivery of results

Experience

• Knowledge of working with SAP
• Experience of working within a finance team
• Sound understanding of MS Office packages such as excel, word and outlook
• Ability to work with Alloc8 software (desirable but not essential)