ISG Documents Technology Business Analyst

Belfast, Belfast, United Kingdom, United Kingdom
Competitive salary
02 Aug 2021
14 Aug 2021
Approved employers
Approved employer
Job role
Business analyst, CFO

The Information Services Group (ISG) is responsible for providing authoritative sources of reference data to our clients across Citigroup's Institutional Client Group (ICG). ISG implements state of the art technologies and operational processes which promote the collection, storage, analysis, and distribution of product, pricing, account, corporate action, and financial contract data. The ISG organization has a very diverse portfolio of clients and works in partnership with them to deploy solutions to increase their competitiveness, through restructuring business processes, simplifying information access, and providing business intelligence around critical data.

The document technology team will be responsible for building the next generation document authoring, extraction, and storage enterprise platforms. This involves end to end responsibilities from data modeling, application design, data integration / analysis and working with the legal and business partners for implementation. Financial contract reference data is critical to the bank and must be available, accurate, and complete for global financial markets.


The Business Analyst will play a key role in the design and build out of the document reference data platform, which is aiming to create a unified framework and aligned operational processes to ensure Citi's regulatory obligations are met and sustainable going forward - across all impacted Legal Entities, Business lines and regional regulators. The ideal candidate must have a strong understanding of database design, SQL, and data analytic skillsets against large and complex data structure. The candidate will also work independently to ensure successful execution of his/her projects.


  • Ability to perform analysis on datasets to determine their quality, coverage, complexity
  • Normalize disparate data sets into a common logical model
  • Independently query data from multiple relational databases for analysis
  • Work directly with Technology, Operations, Legal and Business partners to successfully deliver complex projects leveraging our enterprise reference data platform
  • Create BRD/FRD translating business logic into functional requirements
  • Communicate business concepts and expected functional behavior to Developers and other stakeholders
  • Create comprehensive use cases for testing
  • Project management, implementation and testing plans

  • Good database design and modeling knowledge, deep understanding of data integrity and normalization
  • Strong SQL knowledge with minimum of 3+ years of hands on experience, ability to run analysis and complex SQLs against large sets of data is a must. Preferably experience with Oracle DBMS.
  • Hands on experience with NLP-based data extraction, SEAL Software or Exari a strong plus, but not required
  • Bachelor's degree or higher in one of the science majors is ideal
  • Strong analytical, problem solving and communication skills
  • Experience managing the full project cycle for complex business deliverables - including translating client logic into functional requirements, writing FRDs/BRDs, working with the technology teams to ensure accurate implementation, and partner with business for user acceptance testing and production golive.
  • Experience with legal contractual and/or securities reference data background in capital markets is a plus
  • Technically proficient in Microsoft Office Suite
  • Capable of managing multiple tasks under tight deadlines

Job Family Group:

Job Family:
Business Analysis / Client Services

Time Type:

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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