IT Business Analyst

Recruiter
CitiGroup
Location
Singapore, Singapore
Salary
Competitive salary
Posted
01 Aug 2021
Closes
06 Aug 2021
Ref
21313581
Job role
Business analyst, CFO
Sector
IT/Telecoms
The Business Analysis Senior Manager is a senior management-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:
  • Supervise a business analytic team supporting one large system or multiple systems with responsibilities including work allocation, budget and planning, performance evaluation, compensation, staffing and other duties as assigned
  • Provide direction and technical leadership on complex, high-impact projects and in all phases of the development and implementation process, ensuring essential procedures are followed
  • Provide evaluative judgment based on analysis of information in complicated and unique situations and contribute to formulation of standards and strategies for own area and other functional areas
  • Resolve issues that have impact beyond own area and apply in-depth understanding of concepts and procedures within own area and basic knowledge of other areas
  • Work as a team to achieve objectives and negotiate with internal and external parties
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to senior stakeholders and /or other team members.
  • Ability to manage teams.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.


Qualifications:
  • 6-10 years of relevant experience on Vision plus or Credit cards projects and surrounding cards capabilities.
  • Minimum 5 years of experience as a Business Analyst in Credit cards domain.
  • BA/Agile certifications or experience is required.
  • Commercial Cards business knowledge a significant plus
  • Experience in working on a large-scale global projects.
  • Demonstrated leadership skills
  • Consistently demonstrate clear and concise written and verbal communication
  • Proven interpersonal skills with ability to partner and influence across organizational lines
  • Proven ability of using complex analytical, interpretive and problem-solving techniques


Technical / Functional Proficiency:
  • Excellent functional and product solution/design skills on Core Credit Cards Vision plus modules.
  • Experience in delivering Solution Design, Process flows, UI wireframes
  • Good knowledge on end to end cards features and across all applications
  • Excellent documentation skills in preparing business requirement, functional specs/design, use case, functional flow documents and other techniques commonly used within Business Analysis world.
  • Experience in Agile methodologies and Agile ceremonies
  • Capable of knowledge gathering / reverse engineering existing functionality of application platforms through interaction with users and technical teams
  • Communicating functionality and requirements effectively to development and testing teams
  • Lead / support functional design preparation and review with technology teams
  • Assist testing teams in preparation and reviews of functional test scenarios
  • Proven interpersonal, collaboration, diplomatic, influencing, planning and organizational skills
  • Consistently demonstrate clear and concise written and verbal communication
  • Proven ability to effectively use complex analytical, interpretive and problem-solving techniques
  • Proven relationship management skills to partner and influence across organizational lines
  • Demonstrated ability to be work under pressure and to meet tight deadlines with proactive, decisiveness and flexibility
  • Must have extensive experience in BA tools & Microsoft tools, i.e., JIRA, Confluence, Word, Excel, PowerPoint, Visio, SharePoint etc


Education:
  • Bachelor's degree/University degree or equivalent experience
  • Master's degree preferred


Job Family Group:
Technology

Job Family:
Business Analysis / Client Services

Time Type:
Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View the " EEO is the Law " poster. View the EEO is the Law Supplement .

View the EEO Policy Statement .

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