Business Analyst (IT Applications)

Activate Interactive Pte Ltd ("Activate") is a leading IT solution and service provider headquartered in Singapore with a presence in Malaysia and Indonesia. The homegrown company was founded in 1997 with the mission of positively impacting the lives of people around us and the environment we live in through the use of technology.

We offer quality, cost-effective and impactful IT solutions and services, including mobile and web applications and cloud technology. Over the years, we have helped government agencies and enterprises remove technology roadblocks and increase their business efficiency to better serve the communities.

To amplify our efforts in improving people's lives, Activate also develops preventive healthcare solutions that serve to increase health awareness and improve population health.

We believe that the success of a company relies on the strengths of our employees. At Activate, we are committed to provide a conducive environment and develop our employees to realise their full potential.

From a three-person outfit, Activate has grown into a team of more than 150 employees, delivering more than 150 solutions and services to help our clients achieve growth and success.

We have opportunities for you to grow your career path and are looking for talented professionals to join our team.

Job Description

The Business Analyst/Senior Business Analyst is the main liaison between the business and IT in translating business needs into system solutions. The candidate is required to conduct research on client's business needs, processes, requirements and its traceability. Develop and communicate effective system solutions.

The person should possess an analytical mind and is able to see interconnections in system solutions and usability. Also should adopt a systematic approach in addressing complex issues with good judgement and arrive at effective solutions.

Requirements

• Bachelor's degree in Computer-related discipline or equivalent
• Minimum 8 years of IT experience
• Minimum 5 years of IT Business Analysis experience
• Minimum 2 years working in Agile development projects experience
• BA experience in Vendor and Contract Management, Change Management/Service Request Management
• Experience in SQL Database, NodeJS, Auotmated software will be an advantage
• Certified Business Analyst (CBA) certification will be an added advantage
• Experience in developing Agile and/or UML requirements artifacts is mandatory
• Preference will be given to candidate with the following skillset,

• Liaise with stakeholders to identify business needs
• Review existing business processes to identify opportunities
• Prepare business cases defining potential benefits, solutions to increase efficiencies of business processes and associated risks
• Propose alternative solutions to streamline business processes
• Establish requirements for the implementation of changes in the business processes
• Conduct in-depth analysis of the business requirements specification and feasibility studies
• Translate business requirements and user needs into functional specifications
• Collaborate with developers to ensure requirements are incorporated into system design
• Guide the team to gather and document existing system specifications
• Function as the liaison between users and technical staff throughout the solution implementation cycle
• Supervise User Acceptance Testing when needed
• Supervise technical documentation and training materials
• Manage user training to facilitate adoption of new systems features
• Act as a point of contact for users regarding complex queries
• Scope out statement of works setting clear expectations of deliverable and exclusions

Communication: Convey and exchange thoughts, ideas and information effectively through different mediums

Business Needs Analysis: Identify and scope business requirements and priorities through information gathering and analysis as well as clarification of the solutions, initiatives and programme to enable effective delivery.

Stakeholder Management: Manage stakeholder expectations and needs by aligning those with requirements and objectives of the organisation. This involves planning of actions to effectively communicate with, negotiate with and influence stakeholders

Sense Making: Organise and analyse data and information accurately to identify relationships and detect patterns and trends to gain insights for decision-making

Business Innovation: Identify and evaluate digitisation and innovative business opportunities provided by new advancements in information and communication technology to establish new services or businesses to bridge the physical and digital worlds

Emerging Technology Synthesis: Monitor and integrate emerging technology trends and developments, structured data gathering for the identification of new and emerging technological products, services and techniques

"Candidates who require work passes need not apply"

"We do not have quota for work passes"

Benefits

Fun working culture, medical insurance, flexi benefits

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people's lives, then we would love to hear from you!