IT Business Analyst, New Business & Workflow
- Recruiter
- Manulife Financial Corporation
- Location
- Singapore, Singapore
- Salary
- Competitive salary
- Posted
- 30 Jul 2021
- Closes
- 03 Aug 2021
- Ref
- 0429684
- Job role
- Business analyst, CFO
- Sector
- IT/Telecoms
Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.
Job Description
Key Roles & Responsibilities
Skillsets Requirements
Experience Requirements
If you are ready to unleash your potential, it's time to start your career with Manulife/John Hancock.
About Manulife
About Manulife Manulife Financial Corporation is a leading international financial services provider that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and our global wealth and asset management segment, Manulife Investment Management, serves individuals, institutions and retirement plan members worldwide. At the end of 2020, we had more than 37,000 employees, over 118,000 agents, and thousands of distribution partners, serving over 30 million customers. As of March 31, 2021, we had CAD$1.3 trillion (US$1.0 trillion) in assets under management and administration, and in the previous 12 months we made $31.3 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.
Manulife is an equal opportunity employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.
Job Description
Key Roles & Responsibilities
- Serves as the liaison and the reference point between the business and the technical analyst in making sure the requirements are clearly understood and translated to the functional requirements by leveraging on the resources and skill-set within and across the work-streams.
- Support Product Owner and Operation SME (Subject Matter Expert) in solutioning conversations
- Conduct prioritization with product owner
- Play scrum master role and perform sprint planning
- Write user stories along with acceptance criteria
- Walkthrough user stories and acceptance criteria with developers (both SG and Regional) and testers to ensure accurate understanding.
- Write test plan and test scenario (testing will be executed by business), however, some minor testing will be done here and there for sanity/smoke test
- Review test results and participate in defect triage
- Obtain UAT sign off for deployment into production
Skillsets Requirements
- Requirement analysis and user stories + acceptance criteria writing
- Test management
- Stakeholder management
- Coordination, risk and issue resolution
- Ability to work under minimum supervision
Experience Requirements
- Minimum 4 years' experience in BA role
- Experience in new business, underwriting and workflow for Life Insurance organization is a must
- Delivery experience in Agile preferred
- Experience working with regional development team preferred
If you are ready to unleash your potential, it's time to start your career with Manulife/John Hancock.
About Manulife
About Manulife Manulife Financial Corporation is a leading international financial services provider that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and our global wealth and asset management segment, Manulife Investment Management, serves individuals, institutions and retirement plan members worldwide. At the end of 2020, we had more than 37,000 employees, over 118,000 agents, and thousands of distribution partners, serving over 30 million customers. As of March 31, 2021, we had CAD$1.3 trillion (US$1.0 trillion) in assets under management and administration, and in the previous 12 months we made $31.3 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.
Manulife is an equal opportunity employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.