Business Analyst (Work to Cash)

Recruiter
DLA Piper
Location
Sheffield, South Yorkshire, United Kingdom, United Kingdom
Salary
Competitive salary
Posted
28 Jul 2021
Closes
19 Aug 2021
Ref
210000IJ
Job role
Business analyst, CFO
Our platform, your world of transformation.DLA Piper is a leading international law firm, creating trusting, collaborative relationships with clients in more than 40 countries. We are embarking on one of the most important transformation programmes that our firm has ever undertaken and we need experienced experts with exceptional skills to help us.Across our Finance teams we will re-think and streamline current processes, implement world class technology SAP S/4 HANA. Harness our data and deliver real-time analytics across our international business - both internally and to our clients.All you need is an in-depth understanding of front office revenue cycle including Billing & Collection processes in a legal context. Experience of working with Fulcrum SNAP, Elite Enterprise or similar legal PMS would be really beneficial.Change is the law of life and those who look only to the past or present are certain to miss the future. Contact the recruitment team to find out more.Role Purpose: The Front Office Business Analyst role will sit within the Functional Design Stream. The Functional Design stream will be central to the success of the programme. The Business Analysts role will support the definition and delivery of business requirement for the new finance system focussing on the billing process and design. The role will be expected to deliver the required design deliverables as well as supporting the functional and business testing cycles, change management /training activities and deployment. The programme has a matrix structure and the role will require to work across all streams and other leads.The Finance Transformation Programme Background:The programme's objective is to replace the firms Practice Management System. The Practice Management system (PMS) is core to the operations of the firm. Handling the creation and distribution of bills, revenue management along with the core accountancy functions and controls. This high exposure and complex programme will impact all aspects of the firm functions, people, and offices.The programme is taking the opportunity to not only replace the underlying out of service technology but also review the associated business processes to drive for improvement, efficiency and standardisation across the international user base. As well as providing an enhanced experience and 'smarter' ways of working for the fee earnersMAIN DUTIES AND RESPONSIBILITIES
  • Support the definition and delivery of all required functional design deliverables for the billing, collections and front office processes and design
  • Facilitate workshops and meetings to capture and define business requirements
  • Support the prioritisation of business requirements
  • Define detailed design principles to underpin the' to-be' design.
  • Coordinate and input into 'as-is' process mapping of current processes as well as defining the 'to-be'
  • Work with vendors to develop robust functional documentation/specification
  • Produce high quality documentation and process maps
  • Build and nurture relationships with SME's, process owners and other programme and firm key stakeholders
  • Ensure design outputs correlate back to the core objectives of the programme
  • Work across the international offices to ensure a collaborative and representative design is compiled
  • Ensure across the programme the designs are clear and understood, support the central design knowledge pool for supporting the programme throughout the delivery cycles e.g. Data design, Build and test, change management, training and post go live support
  • Ensure that any necessary business information is requested and provided in advance of any deadline set.
  • Escalate issues which cannot be resolved by the stream to the Programme Manager
ABOUT YOUThe Business Analyst must have strong organisational and communication skills. The individual appointed must also be capable of understanding the wider objectives of the programme, be able to influence others, and be able to develop and maintain effective working relationships with stakeholders, with team colleagues and with service providers involved in the management and operation of the programme and have the experience to mentor and support team members.The role holder will have a background in working on large-scale Finance Transformation Programmes ideally with a wealth of experience in the Legal or professional services industry implementing new Billing and front office process design.
  • Proven success in the execution of Finance Transformation activities or projects
  • In depth understanding of front office revenue cycle including Billing & Collection processes (Ideally in a legal context)
  • Experience of working with Fulcrum SNAP, Elite Enterprise or similar legal PMS
  • Effective communication skills including documentation and workshop facilitation and ability to present and discuss at all levels within the firm
  • Understanding of how the programme design aligns to business goals/objectives
  • Understanding of the core components of the project lifecycle
  • Great team working skills and a passion for delivering results
  • Able to work independently and adapt to change
  • Ability to judge and manage priorities effectively and work to tight timescales
  • Experience of working within both Waterfall and Agile environments
  • Recognised Business Analyst qualification/certification
  • An understanding of data design
  • Experience of Office software such as Word, Excel and PowerPoint
ABOUT USDLA Piper is a global law firm with lawyers located in more than 40 countries throughout the Americas, Europe, the Middle East, Africa and Asia Pacific. Our global reach ensures that we can help businesses with their legal needs anywhere in the world. We strive to be the leading global business law firm by delivering quality, service excellence and value to our clients and offering practical and innovative legal solutions to help them succeed. Our clients range from multinational, Global 1000, and Fortune 500 enterprises to emerging companies developing industry-leading technologies, as well as government and public sector bodies.OUR VALUESIn everything we do connected with our People, our Clients and our Communities, we live by these values:
  • Be Supportive - we care about others, value diversity and act thoughtfully
  • Be Collaborative - we give, we share and we join in
  • Be Bold - we stand tall and challenge ourselves to think big
  • Be Exceptional - we exceed standards and expectations
DIVERSITY AND INCLUSIONAt DLA Piper, diversity and inclusion underpins how we live our values and everything we do. We believe that everyone has a voice, and that everyone's voice counts. We know that the rich diversity across our firm makes us stronger, more innovative and creative, which helps us to better serve our clients and communities. We are committed to providing an inclusive working environment and culture across our global firm, where everyone can bring their authentic self to work.Diversity of perspective, thought, background and culture combine to make us the leading global law firm; that's why we actively seek to build balanced teams. We welcome the unique contribution that you will bring to our firm and actively encourage applications from all talented people - however your talent is packaged, whatever your background or circumstance and regardless of how you identify.We support anyone with a disability or long term health condition to ensure they have the opportunity to perform at their best. If you have not done so already, please let us know if you require any support so we can make the right adjustments and considerations should they be required.AGILE WORKINGWe know that people have responsibilities and interests outside of their career and that as a business, we all benefit from working flexibly. That's why we are open to discussing with candidates the different ways in which we are able to support requests for agile working arrangements.PRE-ENGAGEMENT SCREENINGIn the event that we make an offer to you, and where local legislation permits, we will conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability and references from previous employers.

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