IT Assurance Analyst

West Midlands, United Kingdom, United Kingdom
GBP 32,000.00 per year
26 Jul 2021
03 Aug 2021
Approved employers
Approved employer
Job role
Job title: IT Risk & Assurance Analyst

Base location: Solihull based office, currently working from home. On safe return to offices there will be flexible working

Salary: Up to £32,000 + benefits package including 25 days annual leave

As a global FTSE 250 company with over 500 contracts across 20 countries we rely on the support of our MyTechnology team to keep the business running smoothly and efficiently.

The IT Risk & Assurance Analyst will be responsible for supporting the MyTechnology Risk and Control framework.

Working closely with teams across MyTechnology to ensure Risks, Issues together with Controls and Actions are being maintained, this role will provide risk analysis and reports to drive senior management decisions as well as identifying and delivering opportunities for improvement. Supporting and/or assisting with Assurance reviews undertakenA by first, second and third lines of defence, this role is a key member of the MyTechnology team supporting and assisting in the development and maintenance of the MyTechnology Business Management System (BMS).

In return we can offer a supportive and collaborative environment that respects work/life balance and a great opportunity to drive significant improvements for Serco while developing your knowledge of the operations of this large diverse business.

What you'll need to do the role & Key Responsibilities of role

Firstly, you'll need2-3 years experience of working in a Data Analyst type role focussing specifically within the Risk field. Excellent data manipulation and insightful reporting skills are required in this role. Advanced Excel and PowerPoint skills are necessary and will be tested in the process.

Key Responsibilities

  • Support and enhance the MyTechnology Risk and Control framework as defined by the Serco SMS
  • Supporting and maintaining MyTechnology Risks, Issues and Controls and associated remediation actions across MyTechnology, including:
  • Development and production of risk reports to support senior management risk review forums
  • Development and delivery of ad-hoc risk and control trend analysis and reporting.
  • Proactively alert management to issues and opportunities to improve or remediate MyTechnology risk and control
  • Support data-driven controls testing and maintain controls testing registers
  • Supporting at MyTechnology Risk review meetings.
  • Collating updates including any new and/or removal in response to current Risk, Issues, Controls and Actions from Subject Matter Experts (SMEs).
  • Updating and reporting from the Risk Management tool for MyTechnology as and when required.
  • Support development and maintenance of risk and assurance Excel tools / solutions
  • Supporting and/or assist with MyTechnology Assurance reviews undertaken by first, second and third lines of defence including:
  • Arranging and assisting in meetings.
  • Ensuring artefacts requested are captured, logged and tracked through to completion.
  • All Assurance reviews and/or Audits including management agreed actions and evidence to support closures is captured and maintained through to completion within the Assure tool.
  • Provide data analysis and reports via data extracts from the Assure tool.
  • To support and assist in the development and maintenance of the ITS Business Management System (BMS).
  • Work with MyTechnology teams and assist in the development of the BMS across MyTechnology.
  • Ensure that our BMS repository is maintained and regularly updated.
  • Assist the IT Risk & Assurance team in effectively communicating out to the wider business.
  • AD-hoc duties as and when defined by the Head of IT Risk & Assurance

Why Serco?

Meaningful and vital work: As part of the Service Delivery team, you'll be able to strongly influence the finance divisions' efforts that help Serco to deliver essential public services, making a real difference to society.

A world of opportunity: Working for a globally operating business delivering essential services across 5 vital sectors, you can build a fulfilling career doing work aligned to your strengths and interests.

Great people: You'll find yourself working with a variety of highly motivated, supportive and experienced colleagues, where no two days are the same.

What we offer

  • Up to £32,000 basic salary
  • 25 days annual leavePrivate Medical Insurance
  • Contributory pension scheme
  • Benefits package
  • An autonomous and supportive culture
  • The chance to make a positive difference to public sector services

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.


Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

We're a Disability Confident employer and are committed to equal opportunities. If you have any additional queries, requirements or you need more time to apply, then please contact our recruitment team directly on 0345 010 4000. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Serco supports fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required).

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