Standard  Chartered  Bank

Agile Business Analyst, CCIB Client Coverage COO

Singapore, Singapore
Competitive salary
23 Jul 2021
25 Jul 2021
Approved employers
Approved employer
Job role
Business analyst, CFO
About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities

This role sits under the complex / multi-capability change delivery team of CCIB Client Coverage function. They are responsible for designing & driving the implementation of top priority complex and cross-functional changes within Client Coverage through impacted squads and to ensure value realization.

The 'Agile Business Analyst - CCIB Client Coverage COO' will support the initiative / product owner in the implementation of a handful such changes. Looking for dynamic high performing individuals who can work with limited information to bring in clarity & value realization particularly in a global agile organization.

Stakeholder Management
  • Effectively engage senior stakeholders across geographies
  • Strong communication skills, ability to tailor ideas to required audience and stakeholders
  • Possess a driven, can-do attitude and proactive in supporting stakeholder engagement
  • Comfortable in working with multiple stakeholders' teams and functions
  • Build strong and effective relationships with the various technology and business counterparts
  • Some experience in co-ordination of multiple dependencies and stakeholders in complex, large scale deployment environments

Solution Design
  • Being client focused, ensure business requirements and proposed solutions achieve required business goals
  • Design business solutions for complex & multi-domain business problems, design effective solutions in ambiguous environments, validate impact assessment & prioritization
  • Gathering, analysing, documenting requirements and user stories; questioning, challenging and proposing innovative, automated solutions where necessary.
  • Support on the effective solution design in order to achieve business outcomes in alignment with business requirements and overall architecture
  • Support effective management of risks and issues associated with solution designs

Change/Project Management
  • Report & track implementation timelines, proactively identify impediments / blockers, manage change communication & transition and ensure business value realization
  • Experience in tools like JIRA and confluence will be advantageous
  • Interpersonal, learning and organizing skills matched with the ability to manage stress, time, and change effectively
  • Prior experience working in Agile Scrum team will be advantageous
  • Pragmatic team player with great attention to detail

Domain Knowledge and related experience
  • Good knowledge of Wholesale Banking products
  • Process and operational expertise with a keen sense of commercial awareness needed to develop appropriate solutions
  • Subject matter expertise & thought leadership in Wholesale banking onboarding, KYC, static data and related processes across Client Lifecycle Design & Management
  • Knowledge of the global/regional regulatory environment / ongoing developments and it's implication on the onboarding & client lifecycle related activities will be an added advantage
  • Specialist knowledge of industry / consulting practices

Regulatory & Business Conduct
  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead to achieve the outcomes set out in the Bank's Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders
  • Client Coverage management, Client Coverage business teams, Client Coverage T&I, Upstream / Downstream business and T &I teams of Client Coverage

Our Ideal Candidate

  • Years of Experience: 6 to 10 years
  • Qualifications: Graduate / Postgraduate in business / commerce / engineering
  • Key Skills: Stakeholder management, Solution Design & Change/Project Management
  • Good knowledge of Wholesale Banking business specifically from a Client Lifecycle Design & Management (CLDM) / Client Coverage perspective.
  • Agile Product Owner (Desired but optional)

Apply now to join the Bank for those with big career ambitions.

To view information on our benefits including our flexible working please visit our career pages. We welcome conversations on flexible working.

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