- $140,000 pa inc super - 12 month FTC
- Implement CRM across process, tech and business with regulatory oversight
- Big 4 Bank with long-term career opportunities
About the organisation
As one of Australia's most recognizable brands and championing strong customer service within the banking world, this organisation is known as a hub of Australia's best talent working on bleeding-edge technology at a rapid pace.
About the role
This role of Business BA is a key engagement leader in the end to end implementation of a CRM with salesforce DNA to create a single source of truth for customers and employees. Broader than just a Business Analyst role, this role across different agile teams to engage with stakeholders, elicit business requirements, decompose epics into user stories on a project that has regulatory impact and oversight.
This area of the business has a high level of visibility and is classed as critical. A close touch and pragmatic approach to change and delivery is integral to the success of this role.
- Engage with stakeholders at all levels to implement systems and process change across process, tech and ways of working
- Elicit business requirements and run workshops with Business stakeholders
- Decompose epics into user stories
Skills & Experience
5 + years of Business (non-tech) BA experience delivering in a complex environment
Demonstrated success in working in an ambiguous, startup environment that continues to pivot
Experience in Banking or financial services, within a regulatory or time-critical program
Success creating user stories from business stakeholders
This team was spun up recently, having a product-focused startup feel. Organisation wide, the culture is positive and inclusive with ongoing training and support to grow your career in technology. They have a strong focus on diversity in teams and flexibility in working environment.
Melbourne CBD location - WFH 75% of the time
Company has a strong focus to grow and develop people from within the organisation
Continue to build your career in change and be mentored by the best
This role will require you to roll up your sleeves and pull the right levers across different facets of the business. Please do not apply if you don't meet the above criteria or if you are a technology or systems focused Business Analyst
To apply please click apply. We are currently receiving high application volumes, if your application is suitable we will contact you, if it is unsuitable you will be advised by email. To discuss confidentially call Dylan Campbell +61 3 8628 2130.