Compliance Optimization and QA Manager #171468

The Compliance Operations Business Project Manager role will be responsible for a broad range of Process Optimization and Quality Assurance Oversight activities across the US and UK Compliance Operations group. The candidate will work with the management team and report directly to the Process Optimization and Quality Assurance Manager in the US/UK.

Process Optimization - Effectiveness and Efficiency

• Manage and oversee process optimization initiatives with focus on continuous improvement as measured by improved control effectiveness and efficiency, specifically but not limited to the following processes: Client Due Diligence (“CDD”), Enhanced Due Diligence (“EDD”), Event Driven Reviews (“EDR”), and PEP (“Politically Exposed Persons”) functions
• Manage, plan, drive and oversee successful completion of Compliance Operations projects. This includes communicating/reporting to senior management, creating and executing on project plans, and raising issues/concerns.
• Work closely with colleagues in Second Line of Defense, First Line of Defense, and Financial Crimes Compliance (“FCC”) to promote quality standard methodologies and consistency across teams
• Coordinating with the global and regional team to lead best-practices as well as perform read-across to identify gaps and driving projects to close the gaps
• Drive execution and transformation initiatives, including coordination with various partners to achieve objectives (e.g. operational and quality improvements, workflow design and control/test implementation)
• Evaluate processes and procedures across geography and function to ensure consistency

• Assist the team lead to oversee the collective QA framework for the IB Compliance Operations unit with monitoring and reviewing of outputs, analyzing results and proposing measures to improve identified gaps and mitigate risks.
• Drive alignment of QA framework with the firm-wide standards and other control functions.
• Address identified deficiencies/ related control gaps including proposing solutions, control design, socialization and implementation

We are looking to expand the team in IB Compliance Operations, which includes coverage teams located in New York, London, Raleigh, North Carolina and Pune, India. In this role you will be working within the Process Optimization and Quality Assurance team, will have the opportunity to work on a diverse set of strategic and operational projects, with primary focus on quality and interact with senior business partners across the firm. Dedication to fostering an inclusive culture and value varied perspectives.

We are looking for an applicant who possess a Bachelor’s degree in qualitative field (e.g. International Relations, Law, Politics, Government etc.)

• Equivalent experience of at least 5 years in Compliance, Risk Management or AML experience for a financial institution with understanding of project management and quality management.
• Ability to manage multiple assigned responsibilities while meeting key goals associated with global program initiatives
• Exposure to a highly effective compliance function in a financial services or heavily regulated industry
• Highly motivated, committed with drive and enthusiasm
• Hardworking with ability to work independently and excellent time management.
• Cultural transformation experience in leading change across an organization through influence and collaboration, validated leadership skills in a collaborative culture
• Evaluate all aspect of business problem and provide solution by understanding the risk and business impact
• Develop a detailed project plan to monitor, track progress and drive project/ business problem to completion
• Outstanding written, analytical, and verbal communication skills in English, with proven ability to communicate and present complex ideas in concise written form
• Detailed understanding of operational or financial crime risks
• Certified project manager (e.g. Agile Scrum Master, PMP/PMI, LeanSigma Green Belt) preferred
• Understands the value of diversity in the workplace and is dedicated to fostering an inclusive culture in all aspects of working life so that people from all backgrounds receive equal treatment, realize their full potential and can bring their full, authentic selves to work

Find a new home for your skills, ideas, and ambitions. Credit Suisse offers you the ideal environment to progress your career, attractive benefits and excellent training.

We are a leading wealth manager with strong global investment banking capabilities founded in 1856. Headquartered in Zurich, Switzerland, and with more than 45,000 employees from over 150 nations, we are always looking for motivated individuals to help us shape the future for our clients.

Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success. We are committed to building a culture of inclusion with a deep sense of belonging for all of us. We will consider flexible working opportunities where possible. Our bank provides reasonable accommodations to qualified individuals with disabilities, as well as those with other needs or beliefs as may be protected under applicable local law. If you require assistance during the recruitment process, please let your recruiter know.

Credit Suisse complies with applicable federal, state, and local laws, as well as regulatory requirements, regarding considering of employment qualified individuals with criminal histories and prohibiting discrimination in employment in every jurisdiction in which it maintains facilities.

For further information, and to apply, please visit our website via the “Apply” button below.