Business Analyst

Purpose of the role:
The purpose of the role is assisting in the implementation of technology solutions in a cost-effective way whilst working on a change request, Project or Program and by determining the requirements, and communicating them effectively to stakeholders and team members.

Job title:
Business Analyst

Job Description:

What you'll be doing:

• Requirements analysis for change requests, BAU, on boarding new clients and projects.
• Critically analyse and measure process to identify potential improvements
• Carry out impact Assessments for System Change Requests.
• Assist the Project Manager in the production of the Business Case for medium to large projects.
• Identify and measure business benefit to project work allocated
• Work as part of a project team delivering change within Optima Legal, process and systems
• Production of business and functional requirements, process maps, and semi technical documentation (in conjunction with the Technical Specialists and Database Administrator).
• Assist in the planning of small to medium system / process changes and projects
• Working with project teams made up of staff from across the business (small to medium projects).
• Provide regular written and verbal progress reports
• Ad hoc problem resolution with processes / systems if required.
• Coach Junior Business Analysts and other colleagues where required.
• Identify opportunities through the role for continual business improvement.
• Identify and manage tangible benefits through to business realisation.
• Prioritising work according to business priority.
• Assist in the test process and co-ordinate End-User-Testing to ensure sign off is achieved.
• Co-ordinate Training with internal training team.

What we're looking for:

Essential:

• Considerable experience in business analysis.
• Knowledge and experience of business process modelling / re-engineering and associated methodologies and tools.
• Knowledge and experience of business change techniques and tools.
• Confident self starter who can work with diverse teams and alone effectively.
• Excellent communication and interpersonal skills.
• Must be able to compile clear and concise reports/documentation for differing audiences.
• An ability to dissect issues and provide solutions
• Confident and dynamic, yet diplomatic when communicating with all levels of staff both IT and business.
• Experience of workshop facilitation.
• Proven commercial knowledge

Desirable:

• Educated to degree level.
• Experience of managing change in a legal environment.
• Experience of undertaking analysis involving Legal Case Management systems.
• Experience of undertaking analysis involving Finance/Accounting systems.
• Professional Business Analyst Accreditation
• Knowledge of SDLC - either Waterfall or Agile

About Optima:

At Optima Legal, we're revolutionising re-mortgage, property, litigation and recovery services. We're using the latest digital technologies to provide modern legal advice and expertise to the UK's banks and building societies. Join us and discover better as you take legal services into the future.

What's in it for you:

• A competitive basic salary
• 23 days' holiday (rising to 27) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

To view our Covid-19 and process adjustments information, please visit the Capita Careers site.

Equal Opportunities

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees. During the application process, you'll be asked to share your personal characteristics and data with us. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.

Location:
Leeds

United Kingdom

Time Type:
Full time

Contract Type:
Permanent