SGUnited Trainee, Customer Service Officer, Virtual Relationship Manager, Institutional Banking Grou

Job Function

AML/KYC/Surveillance/Compliance

Traineeship Description

Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.

Trainee(s) will gain exposure to the following functional areas:

• Banking operations and key technology / systems
• Employee Relationships
• Customer Relationship management
• Legal & Compliance related policies and procedures

Responsibilities

• Processing of BG Applications to ensure BG Issuance.

The bridge between Trade Ops and client.

Ability to articulate BG concepts and technical deviation to clients.

• Liaising with internal teams and submission for Business Initiative Account Opening cases.
• Daily assignment of cases for Online Account Opening Team
• Coordination of intra team email correspondence and mailbox
• Support Virtual RM to conduct customer identification and verification
• Reporting of numbers to management

Requirements

• Degree Preferred
• Proficient with Microsoft Applications
• Effective oral and written communication skill sets

Competencies

• Banking operations and key technology / systems
• Employee Relationships
• Customer Relationship Management

Education Qualification: Degree & above

Duration of Traineeship / Attachment offered: 6 months

Training Allowance: $2500

This position is open for both recent graduates and mid-career individuals (mature and non mature). Graduates interested in this position should possess a Degree & above Qualification. Mid-career individuals from any qualification level can apply.

As part of the recruitment process, please also submit your application via . Thereafter, you will receive an email notification to go through our virtual chatbot and assessment. To apply for this role, indicate the MCF Job ID (located beside the job title) in our chatbot when asked to do so.

Job Function AML/KYC/Surveillance/Compliance Traineeship Description Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, inc

Skills: Working Capital Management, Investment Banking, Ms Office, Trade Finance, Surveillance, Foreign Exchange, Finance, cash flow analysis

Experience: 0.00-1.00 Years