Sales & Marketing | Banking 2IC - Customer Service Manager (Bateman's Bay)

Banking 2IC - Customer Service Manager (Bateman's Bay)

Development opportunity for an aspiring future manager
Opportunity for self-driven individual
Responsibility for managing daily operations
For over 137 years IMB Bank has been helping people, businesses and community organisations achieve their financial goals by offering a highly competitive banking alternative to the major banks. Our significant grass roots community commitment is strengthened by IMB's Community Foundation which has provided $8.6m in grants to local community initiatives over 18 years.
We're an expanding organisation with a bold vision and an equally bold strategic plan focusing on growth and improving customer experience.
Our Bateman's Bay branch is now recruiting for an enthusiastic and proactive Customer Service Manager who will be the second in charge (2IC) to the Branch Manager. The successful candidate will take a "can do" approach to play a large part in raising IMB's profile in the area and assist the Manager with the day to day management and performance of the branch.
The key responsibilities of this role will be to manage the day to day operations and compliance requirements of the branch; assist with sales management and drive sales and service initiatives; assist in staff development; accept personal loan applications; generate and refer business banking and financial planning opportunities within IMB.
We'd love to hear from you if you have:

Previous supervisory/team leader experience with a collaborative and enthusiastic leadership approach
Some knowledge of, or experience in consumer lending experience, within a retail banking environment (preferred but not essential)
A strong sales and service ethos
Drive and commitment to achieve both personal and team targets
A genuine interest in helping customers
Experience working in a retail environment with a proven sales track record
The successful candidate will be rewarded with:

An attractive remuneration package
Training and coaching to assist in your success and professional development
A great work/life balance with a company that values staff
The stability and experience of working for a financial institution that has been in business for around 135 years
The opportunity to work for an organisation that has provided almost $7m to more than 350 community projects since 2000.
If you are looking to take the next step in your career, this may be the ideal opportunity for you. Enjoy the recognition and reward for your achievements and contributions along with various staff benefits and product concessions. Training, coaching and further education will be provided to assist in your success and professional development.
The successful candidate must be prepared to attend 1 week (paid) induction training in Wollongong.
APPLY NOW by following the prompts. Applications close Sunday 6th August, 2017. For further information, please email Daniel Coffey via daniel.coffey@imb.com.au
Be sure to only lodge your application online - emailed applications are unable to be accepted.
Location: Batemans Bay