Analyst, Customer Credit Risk Management - Japanese Speaker

Bangsar, Malaysia
Competitive compensation plus comprehensive benefits
12 Jul 2021
12 Aug 2021
Approved employers
Approved employer
Contract type
Full time
Experience level
Qualified accountant

We are a leading chemical company, with the best teams developing intelligent solutions for our customers and for a sustainable future. Our success as a company relies on the engagement of our employees. We encourage our employees to develop their strengths, and we recognize their achievements. For you, this means a wide variety of job roles, and exciting opportunities for learning and career development.


Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?

Do you want an open, supportive, and caring working environment?

Do you view your development needs seriously as we do?

If YES, then take your career to the #NextLevel with BASF !

Objectives of the Position

  • Responsible for customer's credit risk management activities for assigned customer/country portfolio following global/regional guidelines, policies and procedures to ensure deliveries meeting requirements defined in KPIs for process efficiency, effectiveness and quality control.
  • Provide back-up for other team members and contribute to best practices sharing in the team
  • Support Senior Analyst and Team Lead in process improvement activities, digitalization, and other required tasks

Main Tasks

  • To manage following credit management tasks on behalf of all BASF legal entities based on market principle.
  • Customer Master Data
  • Act as Financial Gatekeeper to validate and approve new customer or any changes for existing customer include the agreed terms of payment
  • Coordinate with end user in case of further information required
  • Maintain the credit master data in FSCM
  • Checking regularly that customer portfolio is up-to-date, identifying inactive customers as well as carrying out deactivations by informing the responsible master data team and by changing the customer information in FSCM
  • Risk Assessment
  • Obtain necessary information needed to perform risk assessment to be shared to Senior Analyst (include external credit rating and customer data)
  • Credit Limit validity monitoring and manage extension
  • Order Processing
  • Review and manage credit blocked sales orders on daily basis
  • Decide on the release of blocked orders and obtaining necessary approvals (if required, depends on agreement)
  • Monitoring & Reporting
  • Monitor CCRM KPI and trend developments
  • Provide necessary reporting and commentary for country, regional, and global on or before deadline in compliance with reporting requirements
  • Monitor credit risk of customers (limit usage, BASF Risk Rating, sales, etc.)
  • Following up of outstanding invoices and unresolved dispute items
  • Monitor overdue amounts and proactively improve overdue debt with close monitoring; escalate if the customer’s overdue situation becomes worsened
  • Prepare ad-hoc reporting required by BUs or relevant stakeholders
  • Provide back-up for other team members and contribute to best practices sharing in the team
  • Support Senior Analyst and Team Lead in process improvement activities, digitalization, and other required tasks


  • Education: Professional qualification in Finance (e.g. ACCA, CPA, etc.) or Bachelor’s Degree in Finance / Accounting or related disciplines
  • Working Experience: Minimum 2 years in Credit Management Function and/or Finance and Controlling.
  • Good business acumen and analytical skills
  • Good at timely decision making
  • Work with high self-motivation, high reliability and responsibility, dedicated for outstanding performance
  • Excellent interpersonal skills, strong collaboration and communication skill, high integrity
  • IT Skill: Microsoft Office 365 (Excel, PowerPoint, Outlook), SAP and Business Warehouse, Data Analytic tools (PowerPivot, PBI, Tableau), interested in digitalization trend. Knowledge in FSCM is an advantage.

BASF regional service hub has been established since 2005 in Kuala Lumpur.  The regional service hub has approximately 700 employees and growing.  Focused on being a competency and digitalization driven hub, it also provides quality functional and know-how services in the areas of finance, controlling, human resources, real estate and facilities management, communications, environmental, health and safety, procurement, import-export order management, and information services to BASF companies and affiliates in the Asia Pacific region. BASF also has two other regional hubs located in Berlin, Germany, and Montevideo, Uruguay that cover the Europe and Americas regions.

At BASF, we create chemistry for a sustainable future. We combine economic success with environmental protection and social responsibility. More than 110,000 employees in the BASF Group contribute to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio is organized into six segments: Chemicals, Materials, Industrial Solutions, Surface Technologies, Nutrition & Care and Agricultural Solutions. BASF generated sales of €59 billion in 2020.

For further information, and to apply, please visit our website via the “Apply” button below.

Candidates must be resident in Malaysia, or have the right to work in Malaysia. 

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