Business Analyst - Utilities /Metering Consultant

Perth, Western Australia, Australia
Competitive salary
23 Jun 2021
24 Jun 2021
Job role
Business analyst, CFO
Are you looking for a career that will allow you to use your unique blend of business acumen and tech savvy? Business Analysts at IBM are subject matter experts that build the bridge between our business and our clients, immersing themselves into the market to understand problems and find innovative solutions. Be ready to navigate the complex relationships that make the business world run and find the actionable insights that result in great business decisions.

Your Role and Responsibilities
Business Analyst - Utilities/Metering Consultant

IBM is the largest technology and consulting employer in the world, serving clients in 170 countries. In this new era of Cognitive Business, IBM is helping to reshape industries by bringing together our expertise in Cloud, Analytics, Security, Mobile, and the Internet of Things.

We are changing how we create. How we collaborate. How we analyse. How we engage. IBM is a leader in this global transformation so there is no better place to expand your career.

What Will I Be Doing?

As an experienced Business Consultant at IBM Global Business Services, you will deliver innovative client support and development through proactive optimisation and resolving issues, challenges and problems.

You will leverage your subject matter expertise and experience to ensure successful services support delivery and client success.

You will use your extensive knowledge in the Utilities Industry to take a leading role in providing support and project services in Perth area.

This opportunity involves analysing IT requirements for customer's demand and implementing sound technical solutions implemented in accordance with the client's requirements and IBM standards.

Whilst, the position requires primarily Utilities expertise, it is expected that you will have a thorough understanding of IT landscape: cloud, server, network, security, storage, systems management, integration, backup and recovery), it is expected that as the Business Consultant you also understand these technologies at a deeper level.

What Professional and Technical Expertise Will I Require?
  • More than 8 years' experience working in Utilities Industry and Metering, with rich knowledge in the following areas:
    • Strong exposure to industry knowledge with Meter Data management, customer care, Billing System, AEMO rules and regulations.
    • Knowledge of WA Gas Market Procedures, market transactions, B2B B2Market.
    • Good knowledge on standing data processing and AEMO tariff schemas.
    • Tariff Management for Australian regulated Industry.
    • Strong experience in Network Charges Management.
    • Hands-on experience utilising ITIL principles.
  • Coordinate and work closely with other cross-functional team members both on/offshore
  • Significant experience in conducting client workshops to understand and document new or changed business requirements.
  • Excellent communication skills.

What Are The Desired Attributes and Skills I Can Bring To The Role?
  • Experience in working with the following platforms and tools:
    • ServiceNow
    • DevOps Skillset - Jira/Bitbucket/SonarQ
    • Version control
  • Strong production support & problem solving techniques
  • Strong presentation skills
  • Client Relationship and engagement
  • Team lead or project management aspirations in combination with a strong drive to further develop as a functional consultant
  • Ambition, excellent leadership skills and a talent for building successful client relationships will be highly valued.
Essential Requirement
  • Be an Australian citizen or Australian PR holder

Ideally tertiary qualified, you are a proven Business Analyst and a phenomenal communicator with extensive and relevant experience in the industry.

We will give you access to unique career opportunities, and a vast and diverse network of talented professionals.

If you are ready to start your next challenge with a career at IBM - click "Apply" today. To find out more, head to


Required Technical and Professional Expertise
See above

Preferred Technical and Professional Expertise
See above