Senior Business Analyst (Banking or Financial Services)

Sydney, New South Wales, Australia
Competitive salary
23 Jun 2021
24 Jun 2021
Job role
Business analyst, CFO
Come join the team that's transforming financial services!

  • Work on global client projects that are transforming every part of their digital customer journeys.
  • Collaborate with global, cross-functional teams to revolutionize how we develop and deliver.
  • Own your own career with defined training and role tracking.

About Us

Fenergo is the No. 1 provider of Digital Client Lifecycle Management technologies for the global financial services sector. With 80+ clients across the world, we count 32 of the top 50 banks as clients.

We are a global team of 850+ professionals who are digitally transforming how financial institutions manage customer journeys through every stage of the client lifecycle - from remote account opening and onboarding to compliance to product origination to ongoing due diligence (KYC) - to deliver the best customer experience possible.

We collaborate and partner with some of the biggest firms in the world including DxC Technologies, Capgemini, PwC, Accenture, Salesforce and IBM to name but a few. With operations across 14 global offices, we deliver world-class technologies locally.


About the Opportunity

As a Senior Business Analyst, you will work with the client to understand their operational and regulatory challenges and design the optimum solution in line with Fenergo's product offering.

Your Activities will include gathering and documenting system requirements, leading design workshops with the client, resolving design issues, understanding the client's business model and processes, supporting development efforts throughout the entire SDLC, and participating in training, documentation, and knowledge transfer activities.

The Responsibilities will include but not limited to:
  • Prepare and lead requirement gathering workshops with clients.
  • Provide innovation, leadership and influence in the design of client-centric solutions that are aligned with Fenergo's core product offering.
  • Manage the client review and sign-off process for the suite of functional documents and artefacts.
  • Take overall responsibility for the documentation of functional artefacts.
  • Drive internal processes ensuring standardisation across the Practice.
  • Support and champion the implementation of best practice approaches to the Functional Practice.
  • Build strong relationships within the project team, client teams and internal Product Management team.
  • Prepare and deliver training sessions to the client's business users.
  • Project-driven work requirements with overtime as needed to meet deadlines.

About You:
  • Strong consulting experience within the financial services industry in a client-facing role.
  • Client-facing experience is essential including delivering presentations and product demonstrations, running workshops and managing client's expectations.
  • Experience of delivering complex business or technology solutions, from gathering requirements to designing solutions.
  • Experience of software development lifecycle practices.
  • An understanding of compliance processes and workflows within the financial services industry advantageous.
  • Expertise in industry standard modelling tools and methods.
  • Good knowledge of IT systems, architectures and terminology.
  • Proficient in offering design solutions.

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