Compliance and Assurance Senior Analyst

Detailed job description and main responsibilities
Our role is to make sure the patient journey is as stress free as possible by providing accurate data to all medical specialities thus ensuring they have all the key information to improve patient treatment times. The way we do this is to track the patient from referral to the final treatment, which requires the candidate to analyse a large amount of patient pathways on a daily basis.

NHS experience is desirable however this is not a prerequisite for the role. You will require knowledge of the RTT 18 week standards and have a keen eye for detail when analysing data. Analysing Patient data is at the forefront of this role and the accuracy of this data directly contributes to the trusts standards and national standards.

In addition to the above the post holder will also be required to supervise staff which will include 1-1's, sickness monitoring, annual leave co-ordination, appraisals and training existing and new members of the Team. Lancashire teaching Hospitals can provide additional training on these skills such as CPMS (Core People Management Skills) and appraisal training. You will also take the lead in team meetings and implement the roll out of team processes when required.

Duties include, but are not limited to:

• Be committed to the continuous improvement of 18 week RTT Performance, taking personal responsibility for the quality of services provided and to contribute towards and support service improvements.
• Perform role and responsibility with due regard to all Trust Procedural and Policy documentation and local policies
• Maintain improvements and developments in the timely capture of sound and accurate data across the Trust
• To complete daily validation of 18 Weeks/RTT PTL database, update QCPR and identify and escalate risks to compliance.
• Validate 18 weeks breaches for admitted and non-admitted patients and update QCPR where necessary.
• Extract patient information from clinical correspondence or case notes in shared electronic folders and on Alma, Evolve or in paper notes.
• To identify inaccuracies, inconsistencies and gaps in RTT data collection. Correct data and support operational staff in improving their understanding of the data collection processes.
• In depth operational knowledge of appropriate computer packages including BI Portal to extract data for analytical purposes.
• Ensure validation/exception reports are actioned as appropriate, ensuring pathway information is obtained/corrected.
• To ensure all information relating to the patient RTT pathway is communicated effectively and by the most appropriate medium.
• Escalate to senior staff all risk of potential breaches of RTT pathway identified as a result of analysis.
• Plan and lead meetings with colleagues and staff in other departments as required.
• Take an active role in departmental meetings as required.
• Analyse and monitor patients through the RTT pathway, ensuring any potential breaches are escalated to the appropriate senior manager.
• Maintain accurate documentation of all actions undertaken for each patient.
• To work to deadlines and to inform the Compliance and Assurance Manager in advance of potential problems.
• Exercise supported judgement and initiative when problems arise, taking the necessary actions to resolve the problems or referring to the appropriate person.
• Organise, prioritise and adjust own workload in a manner that maintains and promotes quality - alerting the Compliance and Assurance Manager of any quality issues
• Work as an effective and responsible team member, presenting a positive image of self, team and organisation.
• Promote within the department an open and honest culture that encourages the use of initiative, individual and team responsibility.
• Ensure the effective deployment of staff and resources to ensure delivery of an efficient well organised service.
• Ensure the implementation of departmental policies and procedures.
• Provide support and training to colleagues.

Person specification

Qualifications & Education
Essential criteria

• Educated to A Level standard (Or Equivalent)
• Skilled in the use of a range of IT packages including as a minimum: Word, Excel, Power point, Access and outlook.

Desirable criteria

• Educated to Degree Level
• Core People Management
• Medical terminology knowledge

Knowledge & Experience
Essential criteria

• In depth operational knowledge of QCPR
• Knowledge of the referral to treatment standards
• Comfortable analysing large data sets
• Minimum 1 years NHS working experience

Desirable criteria

• Experience of implementing change in previous team
• Previous experience Training staff
• Proven supervisory experience

Skills & Abilities
Essential criteria

• Presentation and report writing skills
• Ability to meet deadlines and deliver under pressured timeframes.
• Investigative and analytical skills.
• Ability to adapt to changing workloads, managing and prioritizing these to a team.
• Excellent interpersonal/communication skills

Desirable criteria

• Experience of monitoring/auditing processes of work
• Experience in leading team meetings

If you are successful in obtaining a position with our Trust which involves working with patients, you will be required to undertake a Disclosure & Barring Service (DBS) Check. As a registered body with the DBS, Lancashire Teaching Hospitals NHS Foundation Trust will conduct the administration of this application on your behalf and the cost will be recovered from your salary, either as a one-off payment or over 3 months. Currently the charges made by the Disclosure and Barring Service are - Standard DBS check £30.20 and Enhanced DBS check £48.20. The level of check required depends on the role that you have been offered.

Please note if you are successful in obtaining a position that requires a DBS check but later withdrawn your application you maybe required to reimburse Lancashire Teaching Hospitals the cost of the DBS. Please note if you are applying for a volunteer position then the DBS check is free of charge.

If you are a EU, EEA and Swiss Citizen see attached guidance help to understand your right to work in the UK

Successful applicants will be contacted by e-mail. Please ensure that email addresses are provided for your referees wherever possible

If you are applying for a secondment role please ensure you have agreement from your current line manager prior to attending an interview. Also please ensure you have read the LTHTR Secondment Policy. A copy of this can be found on the intranet or by contacting askworkforce@lthtr.nhs.uk.

The NHS Constitution outlines what staff working in the NHS can expect from their employer and what is expected of you. Lancashire Teaching Hospitals is committed to the NHS Values and Pledges as expressed in the Constitution.

Lancashire Teaching Hospitals is committed to equality of opportunity and welcomes applications from all sections of the community. An interview is guaranteed to any applicant with a disability who meets the essential criteria of the person specification.

If you have any difficulty applying on line, please contact the Recruitment Team.

NO UNSOLICITED ADVERTISING COMPANY APPROACHES.

For more information about the Trust visit our website www.lancsteachinghospitals.nhs.uk or follow us on our Facebook page www.facebook.com/LancsHospJobs or Twitter www.twitter.com/LancsHospJobs

For more information on our Health Academy and what training opportunities we can offer you visit http://healthacademy.lancsteachinghospitals.nhs.uk/

Documents to download

• Job description and person specification ( PDF , 522.1 KB )
• NHS Constitution handbook ( PDF , 99.5 KB )
• Policy statement on the recruitment of ex-offenders ( PDF , 68.7 KB )
• Guidance notes for applicants - Pre employment checks ( PDF , 161.3 KB )
• DBS code of practice ( PDF , 54.9 KB )
• Trust Values ( PDF , 6.5 MB )
• Patient Experience & Involvement Strategy 2018 - 2021 ( PDF , 762.6 KB )
• Our Values Pack - Patients ( PDF , 2.0 MB )
• Our Big Plan ( PDF , 1.6 MB )