Business Analyst, Data & Insights

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities

The individual will support delivery of Credit Enablement initiatives, with specific focus on Credit Transformation, for CCIB and contribute to improve operational efficiency by identifying areas for improvements, working in close conjunction with the CCIB Client Coverage, Credit, T&I, and other Functional Partners.

Credit Transformation is a key strategic agenda for CCIB to uplift the core credit platform, drive end-to-end digitization and deliver a fully digitized, data driven Credit Origination model, leveraging internal & external data, and machine learning capabilities.

• Work closely with product owners & managers to develop new insights from internal data that support credit analysis and decisioning
• Work closely with the UI/UX team to visualize insights in the most intuitive manner
• Support A/B test experiments with end-users and own test readout and analyses
• Support establishing new data pipelines from external sources by engaging vendors and develop insights
• Work with data scientists & engineers to test and deploy the new data insights
• Support user-driven UI design for applications
• Discuss and drive optimal data architecture with T&I teams to ensure creation of a flexible, scalable data layer to support visual analytics
• Assist in implementation / rollout including UAT, user trainings, UVT and post go live support.
• Proactively support Agile practices and foster a culture of continuous service improvement

Processes

• Drive continuous improvement of the operational efficiency and effectiveness of business infrastructure, processes, and improve efficiency and scalability, and hence improve profitability.
• Provide input to the development of end-to-end scalable infrastructure and processes to execute business processes.
• Develop a good understanding of and proactively adopt the evolving New Ways of Working in the role.

Risk Management

• Ensure that initiatives are delivered consistent with the requirements of the ORF and in a manner, that ideally improved our operational risk profile.

Governance

• Ensure that outcomes delivered, including necessary controls are fit for purpose and meet regulatory requirements.
• Ensure the Bank's project and change management governance disciplines are adhered with.

Regulatory & Business conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Align outcomes with the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment.]
• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.

Key Stakeholders

• Regional & Country Business / Process Leads
• Country CCIB Client Coverage & Risk teams
• Credit Risk
• Technology & Innovation
• Regional COOs
• CCIB Function Heads

Other Responsibilities

• Leverage the opportunity provided by Corporate Social Responsibility to enhance the Group's internal and external reputation and indirectly influence the bottom-line.
• Promote the Group's brand and Here for good with clients and regulators.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
• Maintain effective communication with key stakeholders, including regulators and staff.

Our Ideal Candidate

• 5+ years of relevant work experience
• Proven experience in creating and delivering visual analytics products in banks or financial institutions, working off data from diverse sources (static data, transaction data, limit information, market data, other external sources)
• Strong analytical and quantitative problem-solving ability
• Strong proficiency in querying, manipulating and analysing large data sets in Oracle/PostGres/Hive
• Experience with synthesizing insights and data visualization
• Hands-on experience designing dashboards in Tableau / PowerBI, libraries like Highcharts / Fusioncharts / Plotly / Dash
• Advantageous (though not essential) to have knowledge of CCIB products & processes
• Good strategic thinking in identifying solutions and selecting the best combination of practices

Apply now to join the Bank for those with big career ambitions.

To view information on our benefits including our flexible working please visit our career pages. We welcome conversations on flexible working.