Collections Associate - Mandeville

COLLECTIONS ASSOCIATE - MANDEVILLE
Main Purpose
The general purpose of this position is to perform daily collections functions in order to reduce and maintain the aged receivables.
Qualification & Experience
* Bachelor's Degree in Business Administration or Accounting;
* Proficient in Microsoft Excel, word and Outlook;
* Minimum 2 years' working experience in credit & collection services;
* Analytical with knowledge of accounting procedures;
* Excellent communication skills (written and oral);
* Must be customer service and goal oriented.
Knowledge & Skills Required
* Being organized;
* Ability to work with required deadlines;
* Working knowledge of MS Office;
* Comfortable working with targets;
* Patience and ability to manage stress;
* Skilled in negotiation;
* Problem-solving skills.
Key Activities & Responsibilities
* Contact and negotiate with assigned customers for payments daily (telephone call, email or visit);
* Collect and document all outstanding monies owed to the company;
* Review and analyse accounts to mitigate risks;
* Reconcile external customer accounts to ensure accurate and timely payment;
* Email payment options, reminders, copy invoices and statements;
* Prepare weekly top 20 customers for all regions;
* Prepare daily collections report;
* Prepare daily lodgments;
* Escalate disputes timely for resolution;
* Maintain or exceed collections target;
* Liaise with other departments to close gaps that would hinder collections;
* Perform any other related duties as assigned.
Kindly submit application by Friday, July 2, 2021 We thank all respondents for their interest, however, only shortlisted applicants will be contacted

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