Account Receivable (Analyst / Senior Analyst)
- Location
- Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
- Salary
- Competitive salary
- Posted
- 18 Jun 2021
- Closes
- 31 Aug 2021
- Approved employers
- Approved employer
- Contract type
- Permanent
- Hours
- Full time
- Experience level
- Part qualified, Newly qualified, Qualified accountant
JOB HIGHLIGHTS
* Great working culture!
* Plenty of opportunities to grow as a pioneer in our company!
* Strategic location ~ within walking distance to MRT and KL Monorail!
Key Responsibilities
- Prepare all billing to be submitted to Customer Portal and follow up with SOA.
- Provides regular reporting on the status of overdue debt including month end statistics.
- Responsible for handling daily processing of remittance advice data, cash applications and collection, ensure timeliness and accurate processing within the agreed country SLA.
- Preparing AR aging report, sales AR status report, collection status report, issues log, unapplied receipt and reconciliation.
- Prepare and update Standard Operating Procedure and successfully transition of O2C activities to KL COE and ensure compliance to Customer’s policy and procedure and country regulation.
- Perform other ad hoc duties and special projects as requested.
- Ensures all transactions/ activities are conducted in accordance with the relevant Group/ Divisional Authority Matrix.
- Work closely with stakeholder & collection team to resolved unapplied & unidentified transaction.
- Provide timely resolution to various stakeholders on any O2C request, enquiries or escalations. Ensure no backlog in Group mailbox and workflow flow.
Key Deliverables
- Ensure that deadlines for report submission are met consistently and attend to AR/ credit related queries.
- Meeting Client’s Service Level Agreement and Function KPIs.
- Prepare Standard Operating Procedure (SOP).
Requirements/ Experience/ Technical Skills
- At least 3 - 5 years’ experience in AR/ Collection with minimum 2 years in SSC or BPO environment.
- Experience working on Virtual Desktop Infrastructure (VDI) environment – Citrix and virtual meeting/ discussion.
- Making inbound and outbound call from/ to customer in ANZ for collection/ billing dispute.
- Proficient use of applicable technology and MS Office, advanced Excel skills is an added advantage.
- Experience in operations for Australia and New Zealand is an added advantage.
- Experience in transition – knowledge transfer.
- Experience in Microsoft Dynamic 365 is an added advantage.
- Good command of both spoken and written English.
- Ability to work under pressure and meet tight deadlines without compromising on quality.
- Strong communication and interpersonal skills and collaborative team spirit.
- Strong analytical and problem-solving skills.
- Professional Certificate/ Diploma/ Degree in Finance/ Accounting/ Business or equivalent.