Property Accounting Manager

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Job Description

Manulife is looking for an individual to join the Global Real Estate Accounting and Reporting Center of Excellence (CoE). This role will be reporting to the Head of Property Accounting, responsible for managing a team of professional accountants and delivering accurate and timely information to the stakeholders across the Real Estate business related to the financial and operating results. Manulife Real Estate has more than $25B of assets under management comprised of over 60 million square feet of leasable area.

The Manager, Property Accounting is accountable for the preparation of accurate and timely monthly, quarterly, and annual financial, management, and budget reports and tenant recovery calculations for a portfolio of investment properties.

Job Responsibilities:

• Sustain a highly engaged team by providing effective management, leading by example, communicating direction, mentoring, performance management, coaching and developing direct reports; and empowering individuals to make decisions and be accountable for their actions.
• Responsible for timely and accurate completion of team contributions to the annual activities such as property budgets, final operating cost recovery adjustments, annual property taxes, and property audits.
• Participate in the planning process for timing and completion of annual and monthly activities including annual budgets, annual audits, annual operating cost recovery adjustments, annual property taxes, monthly cut-off schedules, and monthly reporting.
• Review of monthly and annual direct team activities to ensure that desired results are achieved according to deadlines, accounting standards, standard operating procedures, and policies/requirements.
• Directly manage a team of Property Accountants including planning, developing, providing overall guidance and direction, and training the team to success, while operating efficiently to ensure the needs of the business are met in a timely manner.
• Responsible for timely completion of property accounting activities including month-end, quarter-end, year-end, operating cost audits, recoveries, budgets, and forecasts.
• Proactively identify and analyze opportunities for improving quality, effectiveness, and efficiency of team deliveries, and take action to put solutions in place to achieve optimal results.
• Liaise with property management, asset management, and other stakeholders and functional groups worldwide to ensure property accounting team is delivering responsive, top tier service as well as provide assistance and advice as required.
• Work with internal and external auditors on operational and SOX control reviews and audits as well as audit working papers, financial statement audits, and operating cost audits for tenants.
• Support positive team dynamics and culture including a positive, open, team focused work atmosphere.
• Support with new property set up, analysis, and follow-up of complex and/or outstanding issues such as clearing balance sheet reconciliations as required.
• Support with property onboarding and offboarding including helping to prepare final operating statements, distributions, tax reconciliation, bank accounts, and other acquisition and disposition related activities.
• Provide expert knowledge on property accounting and act as go-to resource for team.
• Actively contribute to process improvement ideas and lead or participate in special projects for the ongoing advancement of best-in-class capabilities and service excellence.
• Review and approve financial accounting working papers to ensure effective property accounting including follow-ups and resolutions as required for best-in-class service and for both internal and external auditors.
• Deliver service excellence to all clients, customers, and team members.

Requirements:

• CPA designation or actively pursuing CPA combined with university degree or post-secondary education preferably in finance, real estate accounting, or real estate management.
• 3+ years of progressive commercial property accounting experience, knowledge of retail properties is considered an asset.
• Strong leadership skills; Experience in leading and developing high-performing teams.
• Effective time management skills, works well under pressure to meet tight deadlines; ability to handle multiple demands and competing priorities; ability to prioritize workload; ability to work and analyze at a high level; willingness to learn in a dynamic environment that includes new ideas and change.
• Strong spreadsheet skills (Excel), Yardi experience is considered an asset.
• Exceptional communication skills; ability to develop and sustain cooperative working relationships; ability to help others succeed and grow.
• Possess strong organizational, analytical, time management and project management skills with a demonstrated ability to work both independently and within a team environment.
• Strong relationship-building ability, proactive, results-oriented, and resourceful.
• Aptitude in identifying, analyzing, and solving problems with sound decision making skills.
• Ability to deliver excellent customer service at all levels of the organization and with external partners.

If you are ready to unleash your potential, it's time to start your career with Manulife/John Hancock.

About Manulife

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2020, we had more than 37,000 employees, over 118,000 agents, and thousands of distribution partners, serving over 30 million customers. As of December 31, 2020, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, and in the previous 12 months we made $31.6 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.

Manulife is an equal opportunity employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.