CRM Business Analyst - Australian Citizen Required

Recruiter
Avanade
Location
Australia
Salary
Competitive salary
Posted
16 Jun 2021
Closes
19 Jun 2021
Ref
0KRJ7DDsYQp2
Job role
Business analyst, CFO
Country:

Australia

Cities:

Canberra

Area of expertise:

Customer Relationship Management (CRM)

Job Description

As a CRM Business Analysis Senior Analyst, you will be responsible for identifying, developing, and deploying end-user solutions in CRM systems. Through deep functional knowledge and familiarity with the CRM application in use, you will ensure that client business requirements are met while providing a variety of advisory services around project management, business process development, implementation support, and end-user training as needed. You will also support project planning and requirements gathering efforts across CRM projects.

You are a CRM specialist and proud of it. You enjoy helping organizations harness the power of these sophisticated applications to address business challenges. You love learning and make it a point to stay abreast of the latest innovations in your field.

Your technical skills may include:

Knowledge of CRM Systems and business solution implementations

Some knowledge of CRM issue diagnosing and troubleshooting

Experience with specific technologies as specified by hiring manager

Your non-technical skills may include:

Some experience consulting with external clients

Preferred experience working with global and off-shore project teams

Great communication skills

You Hold a Bachelor's Degree in Computer Science, Information Systems, Computer Engineering, Software Engineering or equivalent technical degree is preferred. You are likely to have 1 year or more of relevant work experience, or an equivalent combination of work experience and education.

You are an Australian Citizen and hold Australian Government Security Clearances

Similar jobs

Similar jobs