Head of Audit, FMO & Operational Resilience

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities

GIA represents the Third Line of Defence and provides independent assurance of the effectiveness of management's control of business activities (the first line) and of the control processes maintained by the Risk Framework Owners and Policy Owners (the second line). GIA works with the Group's other control functions, such as Finance, Risk and Compliance, but does not place unqualified reliance on their work. GIA is an independent function whose primary role is to help the Board and Executive Management to protect the assets, reputation and sustainability of the Group.

As defined in the Audit Charter, all staff in GIA must exhibit the highest level of professional objectivity in gathering, evaluating and communicating information about the under review activity or process. They must make a balanced assessment of all the relevant circumstances and not be unduly influenced by their own interests or by others in forming judgments. GIA will adhere to the Definition of Internal Auditing, the Core Principles for the Professional Practice of Internal Auditing, Code of Ethics and the Standards for the Professional Practice of Internal Auditing that are published by the IIA. It is expected that all members of GIA strive to operate as role models for the Group's valued behaviours. GIA methodology has defined "Habits of a Human Auditor" which are aligned to the Group's valued behaviours and communicated across the function.

In addition to the responsibilities defined in the Audit Charter to protect the assets, reputation and sustainability of the group. The PHOA will lead on the delivery of the GIA Strategy for Financial Markets Operations & Operational Resilience, focusing on:

• Quality customer experience.
• Sustaining effective Group change.
• Identifying Group efficiencies and avoiding undue disruption from audit.

Personal Behaviours

• Role model the valued behaviours and develop an environment which celebrates positive behaviours and challenges poor culture.
• Serve as the GIA portfolio subject matter expert - proactively engage with peers and stakeholders, to maintain, build and share knowledge.
• Proactively seek an external lens to support delivery of meaningful audit work.
• Support GIA audit teams, by supplying product knowledge and expertise for their audits.
• Take responsibility for the implementation and support of department-wide exercises, such as annual planning, risk assessment and training.
• Identify and successfully complete key internal training for self-development.

Strategy

• Contribute to the GIA risk assessment and design the risk-based audit plan for the portfolio.
• Design own audits to address key risks and regulatory requirements/ expectations.
• Assess the continued relevance of the audit plan throughout the year and propose appropriate changes.
• Ensure that audit team operates in line with the Audit Charter during engagements, remains independent from management and free from interference.

Business (Budget)

• Effectively manage the time allocation of audits within allocated budget.
• Identify and implement opportunities for improved productivity in own audits.

Audit Delivery

• Act as Team Manager, as necessary, and take responsibility for overseeing the delivery of high-quality audits, the performance of which cause minimal disruption to the business. Responsible, where serving as Team Manager, for the finalisation of audit issues and the audit report.
• Execute audit work and issue validation in an efficient and effective manner, within the given budget and timelines.
• Provide clear guidance, detailed review and supervision of the audit team's work, so that audit deliverables meet quality standards.
• Clearly identify the risks and impact of issues during issue writing, agreeing these issues with management and obtaining quality management action plans to mitigate the risks.
• Provide guidance on business/audit technical knowledge and management skills to the team.
• Provide technical input and challenge on audit work being undertaken within the scope of the product area of responsibility.
• Support adherence to the GIA methodology in all areas of the audit engagement, as well as raising awareness and understanding of the methodology.
• Demonstrate sound knowledge of both business areas and expert knowledge in the audit process.
• Monitor the implementation/delivery of the agreed issues/audit plans. Provide advice the on resolution of issues to issue/action plan owners. Escalate unresolved audit issues.

Risk Assessment

• Lead continuous monitoring of portfolio areas and build and maintain constructive stakeholder relationships.
• Update the audit entities on a regular basis to identify changes in risk profiles. Propose any changes to the audit plan.
• Promote early identification and escalation of risks, issues, trends and developments to relevant stakeholders. Be prepared to raise issues/concerns outside the normal audit process.
• Adopt an anticipatory approach to risk assessment through stakeholder engagement and monitoring of the external environment to improve audit planning.
• Review MI and reports regularly to keep up to date with key trends within the business and audit deliverables.

Stakeholder Management

• Establish and maintain effective working relationships with the management of relevant business units.
• Successfully manage external stakeholders such as regulators and reviewers.

People and Talent

• Demonstrate strong leadership and ability to motivate and guide your audit team.
• Share knowledge to increase specialism within the function.
• Influence change within the department by highlighting potential enhancements.
• Identify growth areas on an ongoing basis and identify how best to develop them.
• Provide performance feedback, as appropriate, at the end of an audit.
• Facilitate the development of audit team members by providing on the job training and recommending formal training to support GIA activities.
• Proactively spot talent for GIA.

Governance

• Attend and represent GIA at formal committees and Group meetings, providing meaningful challenge and data-driven insights.
• Manage the stakeholders and establish good working relationships to help the businesses improve the control environment.
• Lead by example on how to communicate audit-related matters and resolve any conflict during an audit.
• Use network and relationships to build engagement and achieve results.
• Escalate delays in the execution of audit work, both to business and GIA management.
• Be able to clearly explain issues, along with the risks and root causes to GIA and business management. Use language designed to be understood by non-experts.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Support GIA to achieve the outcomes set out in the Bank's Conduct Principles.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Designated business stakeholders including FM COO, Head of FMO and the Group Head of Operational Resilience.
• GIA stakeholders - team managers, team leaders, team members, Product, Functional, Country and Regional Heads of Audit.

Other Responsibilities

• Embed Here for Good and Group's brand and values in GIA
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• A Bachelor's or Master's degree holder.
• Full of initiative and with a constructive attitude.
• A proven record of delivering change and innovation.
• 8+ years' experience in an Internal Audit unit.
• 10-15 years' experience in Finance, with a preference for time spent in areas related to Financial Markets or Operational Resilience.

Apply now to join the Bank for those with big career ambitions.

To view information on our benefits including our flexible working please visit our career pages. We welcome conversations on flexible working.