Head of Operations

Location: Northern Region
Description:

Catholic Relief Services (CRS) has been Working in Ghana Since 1958 in Health, Agriculture, Peace Building, Water and Sanitation, Microfinance and Education Programs and has Long-Standing Relationships with Church and Non-Church Partners and Communities Throughout the Country. CRS/Ghana currently has 61 staff with project offices in Tamale and Accra

Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners' people of all faiths and secular traditions who share our values and our commitment to serving those in need

We seek the services of a Head of Operations

 

Job Title: Head of Operations

 

Job Location: Tamale, Northern Region

 

Job Summary

• As a member of the Country Program's (CP) Senior Management Team, you will provide leadership and management of the operational functions - Finance, Human Resources (HR), Supply Chain Management (SCM), Administration, Information and Communication Technology, Security and Audit - in support of the Catholic Relief Services' (CRS) mission to serve the poor and vulnerable. You will promote stewardship of resources, ensure principled compliance, proactively manage risk, and lead operational improvements

 

Job Description

• Contribute to the CP strategic planning and programming by providing input on needed investments in operations capacity - systems, processes and staffing - that meet CRS' standards, donor requirements, and local regulations and support high-quality programming. Collaborate with programming leads to ensure appropriate project expenditures in line with financial plans and proper stewardship of material sources
• Plan, coordinate, and monitor day-to-day operations to ensure all support services are delivered with high-quality in an efficient manner. Anticipate, identify and address challenges that affect the proper stewardship and optimal utilization of program assets and resources (financial, human, and material)
• With the Country Representative oversee the preparation of annual budget plans and grant/project budgets to ensure they reflect maximum operational efficiency and budgetary compliance and mitigate risks. Set and provide technical oversight of internal processes for approving expenses, monitoring spending, and making budget adjustments in line with operational and programmatic needs and with donor requirements
• Ensure the program is adequately staffed to meet CP needs and HR systems, policies and practices support a high-performance culture, staff development and retention. Assure quality personnel administration and a work environment that truly reflects the agency's guiding principles
• Oversee compliance with agency and donor requirements and local laws and regulations through periodic systems checks, review and assessment of CP's operations policies and procedures. Act as lead contact and responder to issues that emerge from internal and external audits and provide recommendations and guidance to implement improvements
• Create and maintain the proper conditions for learning. Establish a safe environment for the sharing of ideas, solutions, and difficulties and the capacity to detect, analyze and respond quickly to small deficiencies. Provide capacity strengthening guidance for project teams and partners, which includes cross-departmental learning
• Effectively manage talent. Provide coaching, strategically tailor individual development plans, and complete performance management for direct reports Monitor and assess performance to ensure adequate capacity for successful support of high quality programming. Contribute to staffing plans and recruitment process of senior staff

 

Qualification and Requirement

• Master's Degree in Business Administration, Finance, Accounting, or other relevant field highly preferred
• Minimum of 5 years work experience in a management position with progressive responsibilities. Experience with an international NGO and experience outside country of origin preferred
• Understanding of financial systems, including budgeting and budget/expense analysis experience. Knowledge of SunSystems and Vision accounting software or similar financial reporting software highly preferred
• Knowledge of multiple public donors' regulations, including USAID, highly preferred
• Staff management experience and abilities that are conducive to a learning environment
• Knowledge of procurement and general office administration/management issues
• Proficient in MS Office package (Excel, Word, PowerPoint, Visio), Web Conferencing Applications, and information and budget management systems

 

Skills

• Excellent strategic, analytical, systems thinking, and problem-solving skills, with capacity to see the big picture and ability to make sound judgment and decisions
• Strong relations management abilities. Ability to work collaboratively
• Team leadership abilities
• Ethical conduct in accordance with recognized professional and organizational codes of ethics
• Proactive, resourceful, solutions-oriented and results-oriented

If you are qualified for this position, Click http://jbgh.me/ to apply