SVP, Quality Control & Internal Audit

Recruiter
Interfirst Mortgage
Location
Des Plaines
Salary
Competitive
Posted
09 Jun 2021
Closes
01 Jul 2021
Job role
Audit
Contract type
Permanent
Hours
Full time
About Interfirst Mortgage Company
Interfirst Mortgage Company is a private equity–backed mortgage originator that is improving the way consumers obtain residential mortgages across the U.S., originating more than $36B of residential mortgages. Our leadership team has more than 100 years of mortgage, sales/marketing, and consumer–related experience, committed to delivering a best–in–class experience for every borrower. Charlotte and Chicago–area candidates have the option of working at one of our modern offices located near major transportation hubs, entertainment, and dining options and including the latest tech and amenities.
Reporting to the General Council , the SVP Quality Control Internal Audit position encompasses an understanding of IMC business processes, risks and identifies control issues. Performs day to day monitoring of QC workflow while coordinating the completion and reporting of audit findings.
Essential Duties & Responsibilities:
  • Support day to day workload and task management for QC Analyst and QC Admin teams
  • Oversee and manage selection, completion, and reporting of vendor, pre–funding and post–closing audits
  • Monitor training of new employees and ongoing review of existing employees
  • Update QC Plan and ensure adherence to company QC plan
  • Support management with reporting on audit results, trending, loan level findings and analyst production
  • Execute timely audits and training to ensure compliance at department and corporate levels. Evaluate operational guidelines, controls or procedures using high–level knowledge and expertise.
  • Provide advice, support & training to team members regarding mortgage compliance, NMLS, identify and resolve problems & issues that may arise. Responsible for audit oversight to ensure compliance with external programs and processes.
  • Lead efforts to complete the annual internal risk assessment followed by the recommended annual internal audit plan.
  • Lead efforts to develop and maintain detailed internal audit methodology, including corresponding audit policy and procedures. Ensure audit work is consistently performed in accordance with such methodology.
  • Retain overall responsibility and oversight of all (non IT) internal audits and special projects ensuring the highest levels of service quality and client satisfaction.
  • Retain overall responsibility for finalizing all (non IT) internal audit reports, to include ensuring such reports are clear and concise and are completed and issued timely.
  • Directly interface with and respond to as necessary to requests from outside counter–parties such as regulators, rating agencies, etc.
  • Develop and maintain close working relationships with senior business leaders
  • Manage the process to track, follow–up, and ultimately close all open audit findings.
  • Support leadership in attracting, hiring, and retaining a team of high–performing audit professionals who possess the necessary knowledge, experience, ethics, and integrity
  • Leads proactive team efforts to achieve departmental and company goals
  • Adopts IMC values in personal work behaviors, decision making, contributions and interpersonal interactions
  • Leads a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun
  • Performs other duties as assigned
Supervisory Responsibilities:
The Senior Vice President, Quality Control Internal Audit has direct supervisory responsibilities and carries out the responsibilities in accordance with the company's policies and applicable laws. Responsibilities include planning, assigning and directing employee's work; evaluating performance; rewarding and disciplining employees; addressing complaints, performance coaching, and resolving problems; interviewing, hiring and training.
Requirements:
Minimum Required Education & Experience:
  • Bachelor's Degree and 10+ years of experience in mortgage lending with a background in Quality Control, Internal Audit oversight.
  • Extensive knowledge and understanding of organizing people, tasks, and activities to yield efficient work flow
  • Extensive knowledge and understanding of a variety of loan programs; Conventional, FHA, and VA and Quality requirements for all of those programs
  • Extensive knowledge and understanding of mortgage lending processes, procedures, and regulations
  • Demonstrated leadership, management and coaching skills required
  • Demonstrated experience in analytical, critical thinking, and research techniques
  • Demonstrated experience working in a fast paced and changing environment
  • Demonstrated experience with attention to detail, written and oral communication, multi–tasking, and working in a team atmosphere adhering to strict deadlines
  • Sound knowledge of mortgage banking risks and controls (both originations and servicing)
  • Knowledge of key federal regulations impacting mortgage servicing and originations
  • Ability to develop and maintain close working relationships with senior business managers
  • Demonstrated experience with MS Office software or Google products
Preferred, but not required:
  • Master's Degree and 5+ years of experience in Quality Control
Knowledge, Skills & Abilities:
  • Extensive knowledge and understanding of organizing people, tasks, and activities to yield efficient work flow
  • Extensive knowledge and understanding of a variety of loan programs; Conventional, FHA, and VA and Quality requirements for all of those programs
  • Extensive knowledge and understanding of mortgage lending processes, procedures, and regulations
Other:
The preferred location for this position is Rosemont, IL and will require work to be performed onsite daily with some flexibility to work remotely with management approval. Due to COVID–19, the onsite location has limited staff and employees may be asked to work from home until the office re–opens. Upon the office re–opening, this role will be required to work onsite daily.
Benefits
We offer a great compensation package and benefits package to support you inside and outside of work when joining our team. Some of these benefits include a paid vacation policy, 401K, BCBS Medical Plans, dental, vision, company paid Life/AD&D, short term disability, and long term disability, free covered parking, casual dress policy and an onsite kitchen with free tea and coffee.
Interfirst is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, ethnicity, national origin, age, sexual orientation, ancestry, marital or parental status, disabled, military or veteran status, or any other basis or reason prohibited by any applicable law. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.

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