IT Business Analyst

OUR COMPANY

JELD-WEN (NYSE:JELD), founded in 1960, is one of the world's largest door and window manufacturers, with more than 22,000 employees operating in 24 countries globally. Headquartered in Charlotte, North Carolina, JELD-WEN designs, produces and distributes an extensive range of interior and exterior doors, wood, vinyl and aluminium windows and related products for use in the new construction and repair and remodelling of residential homes and non-residential buildings.
Our products and services afford us the opportunity to enter peoples' workplaces, homes and daily lives. With this privilege comes great responsibility to ensure that the products we deliver are reliable and enrich the places and lives that they touch. We bring beauty and security to the spaces that touch our lives.

We act with integrity, invest in people, inspire through innovation, deliver on our promises and improve every day. We are seeking talented individuals who share this purpose and values and want to excel in their field of expertise. We offer excellent benefits, a collaborative environment in which to apply your talent and a dynamic and growing company, with exceptional career progression opportunities

YOUR ROLE

JELD-WEN, a multi-billion-dollar global business (which has experienced growth year on year) are embarking on significant business transformation programme's with best of breed technology at the forefront, thus providing exciting opportunities to join the programmes at inception. We seek an IT Business Analyst - Operations & Supply Chain to help shape and inform IT projects and programmes supporting the continued support and improvements of IT systems for our Operations and Supply Chain customers. The IT Business Analyst will work closely with cross-functional teams, consultants and business process transformation experts, and collaboratively work with diverse European and regional business leaders to deliver on-demand promises and strategic objectives.

YOUR RESPONSIBILITIES

• Lead demand management forums, including discovery interviews & identification of process and technology requirements
• Perform project management activities
• As-Is /To-Be process mapping and gap analysis aligned with the programme strategic objectives
• Requirements elicitation for developing a European/Global systems design, build, test, plan and supporting the execution thereof
• Support Process Owners and SME's throughout the deployment lifecycle (coach & mentor). Influence/guide business leaders to achieve objectives
• Play a key role in supporting European wide Business Process Change Management (BPCM) throughout the deployment lifecycle
• Global Alignment on strategic initiatives and IT governance
• Act as an interface between stakeholders and Project Management office
• Ensure all demand is captured and planned to inform budgets, planning etc.

YOUR SKILLS AND EXPERIENCES

• Entry-level experience in an IT business facing role, operations and supply chain focus (we welcome graduates to apply for this role)
• Experience in Global/European IT implementations
• Bachelor's degree in IT or supply chain-related field
• Experience in IT deployment manufacturing companies
• Business Process Change Management (BPCM) skills
• Deployment of project planning successfully for large companies
• Work with Organisational Change Management (OCM) team leads to assess User Change Impact
• Excellent knowledge of integration to Manufacturing and Supply chain systems
• Customer-facing, action-oriented and committed to always delivering on promises
• Strong business acumen and understanding of complex global businesses and the challenges this brings
• Flexible and adaptable as well as possess the ability to manage ambiguity
• Calm and considered when working in a fast-paced, pressurised environment
• Team player, open and honest

GOOD REASON TO JOIN

We act with integrity, invest in people, inspire through innovation, deliver on our promises and improve every day. We are seeking talented individuals who share this purpose and values and want to excel in their field of expertise. We offer excellent benefits, a collaborative environment in which to apply your talent and a dynamic and growing company, with exceptional career progression opportunities.

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JELD-WEN is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Unless explicitly requested or approached by JELD-WEN, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services