Personal Lines

We are recruiting for a successful Insurance Broker who is now looking for a Specialist Vehicle Customer Service Adviser to join their team in Dudley. This is an exciting opportunity for someone who is looking to continue their career within the Insurance Industry.

Responsibilities: -

- New business quotations for specialist and private vehicles.
- Handle incoming calls relating to existing clients - this may consist of midterm adjustments, renewal queries, cancellations, and any other enquiries.
- Handle incoming post, web enquiries, etc as distributed by your line manager
- Working to daily targets and KPI's
- Process new business, renewal and midterm documentation
- Any other duties as required by your manager in accordance with the nature of the position

Skills required: -

- Excellent communication skills
- Analytical and numerically minded
- Sales experience required
- Attention and accuracy of work detail
- Rapport building and sales closing
- Maintaining a customer focused attitude
- Administration and time management
- Computer literate
- Good standard of interpersonal skills
- Ability to meet deadlines and exceed targets
- Flexibility and Adaptability.
- Open GI experience would be beneficial

The role is to assist and carry out insurance administration including claims as required. To provide day-to-day servicing and administration of Clients insurance programmes, in a timely, technically accurate and cost effective manner, in accordance with the principles of treating customers fairly, procedure and performance standards and providing great customer service

Working hours; - Monday – Friday, 9:00am – 5:30pm

Salary: £16,500-£17,250

If this specific vacancy is not exactly what you are looking for please contact us to discuss other opportunities we may be recruiting for that aren’t necessarily advertised;

Specialist Vehicle Customer Service Adviser, Personal Lines Account Handler, Insurance Adviser, Advisor