Third Party Claims Advisor

Co op Group
16 Jul 2017
25 Jul 2017
Job role
Third Party Claims Advisor
£18,000 - £23,000 (dependant on experience) plus rewarding benefits
Manchester City Centre

A service you can trust, products you can believe in, and career opportunities as broad and varied as your ambition. That's what this award winning general insurance provider can offer you. With Co-op you'll be valued, well looked after and receive all the training you need to do your job with confidence and skill. We'll provide you with excellent incentives and benefits plus give you the chance to be part of a lively team involved in loads of group activities, from team nights out to charity events.

As one of our fab Third Party Claims Advisors you'll be a vital part of the Co-op Insurance machine, joining a forward thinking and fast moving environment. You'll be the voice of the Co-op making sure that our customers have a positive experience when making a claim, providing them best in class advice and support. Your focus will be on balancing the need for both quality, quantity and achieving the best commercial outcome possible. You'll be supported too in a team focussed orientated environment.

What you'll be doing

- Manage your own case load of third party claims (including credit hire)
- Provide great customer service and support over the phone
- Stay up to date with legal and regulatory requirements

We'll need you to commit to a flexible contract as we need to be able to react to our customer's needs. The third party teams predominately work a rota covering 8am to 6pm Monday to Friday.

Is this role right for you? What you'll bring

- A passion for claims
- Organised approach and the ability to prioritise
- Strong analytical and decision making skills
- Confidence using IT systems, and the ability to learn new systems and processes quickly
- A strong team ethic whilst working towards shared goals
- Ambition to progress and build a long term career
- A proactive, can do attitude
- A claims background with experience in credit hire and third party issues preferably

In making a real difference for our customers, we can offer you a whole world of opportunity. We offer fantastic benefits including; 25 days holiday plus bank holidays, membership, discounts (including 10% off Co-op Food) , up to 10% pension contribution and an on-site gym amongst much more. Be part of our journey.

Why Co-op?

173 years ago a group of pioneers in Rochdale came up with an idea that changed the world. They believed that when people work together, they're stronger. And when you join the Co-op, you'll become part of an organisation where principles are just as important as profits. You'll also get a competitive salary, and a benefits package that includes great holidays, an annual incentive scheme, discounts on all kinds of products and services, and an amazing pension. We want to change the world all over again. Join us, and help to rebuild an iconic British brand.

We're actively building diverse teams and we welcome applications from all people. But we know that simply having a diverse workforce is not enough. We want to create an inclusive environment, where everyone can contribute their best work and develop to their full potential. We celebrate our differences. And we recognise the importance of our teams reflecting the communities they serve.

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