Sales Manager (Financial Services)

Recruiter
Birchfield Recruitment
Location
Poole
Posted
16 Jul 2017
Closes
22 Jul 2017
Job role
Accountant
Basic to £35,000

Plus bonus and benefits OTE Circa £56,000+

Our client provides a range of financial products and services to the B2C market. As part of their continued growth they are seeking to appoint an experienced sales manager to lead and develop a team of outbound sales consultants.

Key Responsibilities

  • Managing a team of sales consultants setting and achieving performance targets for sales, efficiency and quality in line with the company’s overall plan
  • Not being afraid of demonstrating the company sales process in front of their colleagues to highlight what a "good call" look like
  • Developing sales team members in line with their personal development plans and performance reviews - utilising call recording sessions, internal training and one to one sessions
  • Creating a sense of urgency within the sale team by building an energetic and engaging sales floor and culture
  • Ability to interpret data, spot trends and put in place action plans to remedy short falls
  • Utilising company led incentive programmes to maintain high motivation and target achievement within the telesales team
  • Working in consultation with the QA Department to agree, implement, and ensure good quality outcomes
  • Learning, retaining and coaching sales staff on detailed product knowledge
  • Presenting new products and process to staff and ensuring all sales staff are fully trained at all times
  • Skills and Experience

  • You will have a minimum of 3 years managerial experience within a B2C financial financial services based outbound call centre role.
  • A proven track record in delivering against set objectives in sales, sales quality and regulatory requirements within a fast paced contact centre environment
  • Able to demonstrate a high degree of customer service awareness, Inc. TCF and FCA guidelines.
  • Minimum of intermediate skills in the Microsoft packages
  • Able to demonstrate a detailed understanding of performance management and sales management techniques
  • This is an exceptional opportunity to join a fast paced growing business, the aim of the business is to grow its senior managers from within wherever possible so there is a genuine opportunity for a long term career. If you believe you have the experience and track record we are seeking please send an up to date CV to us today


    This job was originally posted as www.totaljobs.com/job/75071383