Manager, Digital Workplace (TSB/0717/106680)

London (Greater)
16 Jul 2017
19 Jul 2017
Job role
Description: Hello, we're TSB, and we're different from other banks. We don't do investment banking, overseas speculation or big corporate finance. We just serve individuals and local business customers - we call it "local banking". The continued growth and development of our CIO function means that we are now focussing on building our Infrastructure and Architecture teams. This newly created role of Manager, Digital Workplace has the key purpose to deliver great service to our customers, both internal and external, by providing in depth subject matter expertise (SME) in Digital Workplace Technologies, including Office365. This SME has the responsibility to: Provide SME knowledge to the Head of End User Services Ensure Digital Workplace services meet TSB's requirements Provide roadmaps and lifecycle management for the Digital Workplace Services Work with TSB Stakeholders to ensure their applications are hosted on the most appropriate platforms Includes End-to-end architecture, engineering, deployment and maintenance. Will require close collaboration with Sabadell Information Systems the supplier of IT services to TSB. Key accountabilites include: To be the TSB expert in Digital Workplace Technologies To keep abreast of technical developments, including vendor product strategies and industry advancements and to participate in developing or setting standards as required To provide Technical design expertise across TSB To establish and maintain effective working relationships with all stakeholders To act as TSB subject matter experts and design authority for Digital Workplace Technologies To assist with improving the standard of technical delivery and competencies within CIO and across the business relating to Cloud and Midrange. Work closely with SABIS (Group IT) to deliver the full lifecycle technical roadmap To ensure that the technical authority role is performed including approving technical proposals, and reviewing progress to ensure they meet business needs Ensure projects meet business & technical requirements across TSB and are within the agreed budget and timescale To ensure that the infrastructure is developed in a manner that supports appropriate levels of resilience and performance To work with technical teams in SABIS, product owners and 3rd party suppliers to ensure that technical solutions are aligned with the technical strategy To establish, deliver and refine a road map for Digital Workplace Technologies Ensures TSB remain current, deliver value to the business and support the needs of stakeholders in terms of scalability, resilience, security, capacity and operational maintenance Identify areas of development that require engineering activity and establish an appropriate programme of work and execute it Achieving TSB's vision of being different from day one, bringing greater competition and local banking back to the High Street is dependent on our colleagues demonstrating our core values. We will assess and hire individuals who demonstrate and support these values which can be found on our TSB careers site. Job Category: IT Contract: Full-time