Senior Business Analyst

Job description

Responsibilities:

External

• Conduct client meetings, document requirements and perform gap analysis.
• Communicate effectively with clients to identify needs and evaluate alternative business solutions with project management.
• Manage client expectations effectively.
• Build and maintain relationships with key stakeholders.
• Stay current with customer needs and strategies
• Liaise with SMEs from other functions (e.g., Architect, Domain Consultant, Design), to discuss technical requirements, solutions and activities.
• Assist client in creating UAT test cases and prepare UAT test scripts.
• Supervise UAT with client: guide client on how UAT scenarios are developed; ensure that testing is conducted according to plan.
• Document and manage change requests with the clients during the execution phase.
• Leads training sessions.
• Quickly understand the business issues and data challenges of client's organization.

Internal

• Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs.
• Support and align efforts to meet customer and business needs.
• Understand the components of running successful projects.
• Identify critical issues with ease.
• Lead testing and business analysis activity.
• Work with the QA team to ensure the testing is in line with the requirements.
• Test patches (during the implementation period) before transitioning to production domain.
• Troubleshoot and resolve implementation issues during the post-Go Live support period.
• Support Proposal Management: proposal preparation (technical inputs, schedules, engagement team CVs and other inputs).
• Meet with project team regularly to review project deliverables and deadlines.
• Execute tasks, as assigned, per engagement plans and implementation methodology.
• Suggest areas for improvement in internal processes along with possible solutions.
• Identify and notify risks to Project Managers and to other delivery team members.

Requirements:

• Minimum a Bachelor's degree in business, MIS or a healthcare-related field.
• 3-6 years of experience; know-how of the domain is necessary (RCM, HIS, CMS, etc).
• Experience in a healthcare environment is important.
• Experience in assistance with HIS implementation- understanding of Business requirements, data challenges and identification of business needs - knowledge of Egypt's healthcare system.
• Effective communication, analytical, computer and interpersonal skills.
• Excellent Microsoft Office Skills: strong skills in working with Excel spreadsheets and creating presentations with Power Point.
• Proficiency in English.

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com .