Recoveries Account Administrator
Our client is seeking a Recoveries Account Administrator to join their team in Warrington.
Roles and Responsibilities:
·Recovering all aspects of commercial rent debt in a cost effective manner, in accordance with the company guidelines, procedures and philosophy.
·Negotiating with our clients in line with Client requirements or senior sign off.
·Handling cases through the litigation process, in conjunction with solicitors as appropriate.
·Co-ordinating, handling and resolving disputes where necessary.
·Compliance with all regulatory and internal systems controls.
·To be responsible for all related correspondence and record keeping whether paper or electronic.
·To maintain an up to date knowledge of legal and technical information, including relevant debt recovery / consumer law.
·Adherence to service level agreements and accountability for completed work diary and related tasks.
·Be comfortable in running company reports and knowing personal and departmental targets.
·To build relationships with Clients, tenants, and debtors providing excellent customer service at all times.
·To support team members and assist in other areas of the business, as fluctuations in business needs require.
·To maintain up to date knowledge of the Company's products and continuously seek to develop your skills and knowledge, taking part in training provided by the Company. All tasks must be completed adhering to the company values.
·To pay due care and attention to your own and others' health and safety at all times.
·Experience of working within the commercial property or debt recovery industries
·Experience of operating in dispute resolution
·Experience of commercial lease contracts
·Customer service experience.
·Good keyboard skills and intermediate level IT skills
·Experience of managing own workload to deadlines
Minimum of 5 GCSE's (or equivalent) Grade A - C including English and Maths
NVQ Level 2,3 and/or 4 in customer service (or equivalent)
How to apply:
To apply for this role, please forward your CV in confidence quoting reference 1705-5SH alternatively if you would like more information about this opportunity please contact Stuart Holland.
Due to the high volume of applications that we receive, if you do not hear from us within 7 days unfortunately your applications has been unsuccessful.
This job was originally posted as www.totaljobs.com/job/75048445