Contract Relationship Manager

Matt Burton Associates Ltd
13 Jul 2017
19 Jul 2017
Job role

MBA are recruiting for an exciting global organisation where their people are at the heart of everything they do. They are a strong, safe and regulated organisation with an established and experienced management team and our clients can feel confident that we will work with them in pursuit of customer service excellence.

We are looking for a Contract Relationship Manager to cover the Far South & South Wales, the role will be home based with flexibility for regular travel.

Role responsible for a Contract Relationship Manager;
- To apply a consultative and solution focused approach to Member/Associate management with ability to manage new and existing relationships through communication strategies, reporting, MI forums and regular meetings
- Ensure Member/Associate compliance with FCA procedures and TCF requirements
- To be the product expert liaising with internal clients to ensure agreed levels of service are maintained
- Be actively involved with project development within Contractor Connection and wider business areas
- Awareness of Member risks, identifying new Member opportunities and maintaining coverage to internal/external clients

To be a successful Contract Relationship Manager you must possess the following;
- Detailed understanding of H&S, Asbestos and CDM regulations/legislation
- Detailed understanding of Insure service market
- Excellent influencing skills, inspiring confidence and respect with communication at all levels
- Strong organisation and time management skills; to deliver on a variety of actions to tight timescales
- Strong financial literacy skills to analyse and interpret numerical data

General Background, Experience and Professional Qualifications;
- Relevant construction qualification desirable - CIOB/RICS
- Insurance qualification (CII/CILA) desirable
- Commitment to achieve an industry recognised qualification (CIOB/CII/CILA)
- Good knowledge of general insurance and claims management services

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